outlook is blocking my emails as spam

K

Ktwelsh

Outlook is blocking me from sending emails to a google group I am on. It
blocks my sends, but doesn't block me from receiving. I called my ISP and
they say it is outlook, not them - it does come back IMMEDIATELY after I hit
send, so I don't think it could be my ISP either. How do I get it unblocked?

Your message did not reach some or all of the intended recipients.

Subject: RE:
Sent: 1/5/2009 3:21 PM

The following recipient(s) cannot be reached:

'(e-mail address removed)' on 1/5/2009 3:21 PM
550 Message identified as SPAM - Please visit
http://www.charter.com/postmaster
 
R

Roady [MVP]

Outlook cannot block you as it is not a server ;-)

Can you send to other addresses? (non-GMail)
Can you send to GMail addresses?

If the answer to your first question is yes; nothing is wrong with your
Outlook configuration or your ISP.
If the answer to your second question is yes, then Google hasn't blocked you
either and the issue lies at Googlegroups.
 
N

N. Miller

Outlook is blocking me from sending emails to a google group I am on. It
blocks my sends, but doesn't block me from receiving. I called my ISP and
they say it is outlook, not them - it does come back IMMEDIATELY after I hit
send, so I don't think it could be my ISP either. How do I get it unblocked?

Your message did not reach some or all of the intended recipients.

Subject: RE:
Sent: 1/5/2009 3:21 PM

The following recipient(s) cannot be reached:

'(e-mail address removed)' on 1/5/2009 3:21 PM
550 Message identified as SPAM - Please visit
http://www.charter.com/postmaster

Guaranteed to be a Charter issue. They are very touchy about what is
included in outbound email through their servers. If you are including
links, or HTML, start by sending a plain text email with no links. If that
works (it should), add the link you had in the failed email. If that works,
try the full enchilada. Whenever you break it, figure out if you can change
the added element to not break it. Or ... get a free Gmail account.
 
V

VanguardLH

Ktwelsh said:
Outlook is blocking me from sending emails to a google group I am on. It
blocks my sends, but doesn't block me from receiving. I called my ISP and
they say it is outlook, not them - it does come back IMMEDIATELY after I hit
send, so I don't think it could be my ISP either. How do I get it unblocked?

Your message did not reach some or all of the intended recipients.

Subject: RE:
Sent: 1/5/2009 3:21 PM

The following recipient(s) cannot be reached:

'(e-mail address removed)' on 1/5/2009 3:21 PM
550 Message identified as SPAM - Please visit
http://www.charter.com/postmaster

Outlook is not blocking you from sending an e-mail. If charter.com is
*your* e-mail provider, they employ outbound spam filtering and they
have triggered on the content of some of your e-mails to be spam. It
cannot be an Outlook issue. Why? Because charter.com issued that error
e-mail that they put into your mailbox.

Since Google Groups is a known source of a LOT of spam in newsgroups,
maybe Charter decided not to provide yet another avenue for spammers to
abuse Google Groups hence they block e-mails to the googlegroups.com
domain. What happens when you send e-mails to other domains?
 

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