Outlook is closed but Process still running and cannot reopen Outl

[Sam]

User is running Outlook 2003, originially he had problem with Send/Receive
mail and after the reinstall of Outlook it fixed the problem. After the
reinstall everytime after exiting Outlook using File Exit or the application
close icon, the Outlook process keeps running. When he tried to re-open
Outlook, another Outlook.exe process will be showing in Task Manager but
Outlook wil not open (sitting at hour glass). He must kill the process or
reboot to re-open Outlook.

He has already tried Step 1 to 4 in
http://www.howto-outlook.com/faq/outlookdoesntstart.htm but the problem still
exist.

Any idea?

Thanks,

 

[Brian Tillman]

User is running Outlook 2003, originially he had problem with
Send/Receive mail and after the reinstall of Outlook it fixed the
problem. After the reinstall everytime after exiting Outlook using
File Exit or the application close icon, the Outlook process keeps
running.

http://www.howto-outlook.com/faq/outlookdoesntclose.htm

 

[Sam]

As indicated in the original post, he has already tried step 1 to 4 in the
URL provided.

Any more suggestion?

 

[Brian Tillman]

As indicated in the original post, he has already tried step 1 to 4
in the URL provided.

Not as already indicated. Open your eyes. I suggested a different URL.