outlook is failing when requesting from server

[Ross Kemp]

When outlook is trying to request data from the server the process is
failing and the icon in the system tray has an exclamation mark on it.

All updates have been applied and the network connection is fine.

The email account works fine on another computer.

 

[Jocelyn Fiorello [MVP - Outlook]]

If you click where it says "Send/Delivery error - click here", what does the
error message say (exact text please)?

--
Jocelyn Fiorello
MVP - Outlook

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[Ross Kemp]

Jocelyn,

Since I posted the problem Outlook won't open at all. It starts to open and
then freezes.

I'll get the IT people to rebuild the computer as there are other problems
with office.

thanks for the response,

Ross