Outlook is not available for instalation of upgrade

[Tony]

On XP Pro, I have Office 2000 SR1 installed and it has been running fine. I
purchased the Office Standard 2007 upgrade. When I install, everything is
available on the installation menu except Outlook. Outlook has a red X and
says Not Available.

Something is really wrong, because Excel 2000 and 2007 both execute. Outlook
and Word 2000 execute properly.

I don't know where my Office 200 CD is. If I uninstall 2007, it might
uninstall my 2000 version.

How do I fix this?

 

[DL]

You should have selected upgrade during the 2007 installation, as it is you
installed 2007 in parallel with 2000, for whatever reason
Only a single instance of Outlook can be installed, so you would need to
uninstall Outlook 2000 before you can install Outlook 2007
Uninstall 2007, reboot, then reinstall selecting the upgrade installation

 

[Tony]

When I installed, it did not prompt me to upgrade, it just provided a list of
office programs and allowed me to select run from cd or run from my computer.

Normally an upgrade goes right over the older applications and there is no
uninstall needed. If I uninstall Office 2000, then the Upgrade will not find
the previous version. Right?

 

[DL]

So you inserted the Office 2007 cd and when it ran it didnt present you with
the upgrade option?

 

[Tony]

No, it simply presented me with the install screen allowing me to choose
which modules should run from the CD or PC.

 

[DL]

Sorry, but I've never seen that happen

PS an upgrade cd/dvd merely requires evidence of the qualifing app, so if
the qualifying app isnt installed, during the install process you will get a
notification that the qualifying app cannot be found, with the option to
browse, at that point you swap the cd with the qualiying app, point the
installation to it, once confirmed re swap cd and continue with the
installation
In your case going from such an early version of Outlook, once 2007 is all
ok, create a new Profile, via mail applet in the control panel, add a new
data file, your accounts & test.
Then within Outlook, File>Open>Data File....browse to and open the old data
file, either leave it open or copy data from old to new

 

[Brian Tillman [MVP - Outlook]]

On XP Pro, I have Office 2000 SR1 installed and it has been running fine. I
purchased the Office Standard 2007 upgrade. When I install, everything is
available on the installation menu except Outlook. Outlook has a red X and
says Not Available.

Click that red X and change it to say "Run from my computer".

 

[DL]

That wont work as outlook 2k is still installed

Click that red X and change it to say "Run from my computer".

 

[Brian Tillman [MVP - Outlook]]

That wont work as outlook 2k is still installed

It should notice there is an earlier version and offer to uninstall it first.
it did for me.