Outlook is still sending read receipts when they are turned off

[Bob]

Hi All,

In outlook 2007, I have an exchange account and an imap account setup.

In tools->options->Email Options->Tracking Options

I have it set to "Never send a response" for read receipts.

But for some reason people are still receiving read receipts from me when
ever I read emails in my imap account.

How can I stop this happening?

 

[Brian Tillman]

I have it set to "Never send a response" for read receipts.

But for some reason people are still receiving read receipts from me
when ever I read emails in my imap account.

How can I stop this happening?

Read receipts or delivery receipts? The latter is a function of the mail
server and if it's configurable, you would have to configure it on the
server. If read receipts, I can conceive of it being a function of the
server as well, but that's unusual. You could verify if there's a read
receipt in the Outbox by disabling immediate send and then after receiving a
message, using a tool like Outlookspy to see if there's a receipt in the
Outbox.

 

[Bob]

Yes, it is a read receipt.

The exchange account is my work email account. I have also added my personal
email as an imap account.

Today, I read an old unread message from a few weeks ago, in my personal
imap account.

The sender received a read receipt from my work exchange account, saying
that I had just read the email.

There is no read receipt in my sent items - But in Exchange, message
tracking center, I can see that the read receipt was sent by my account.

Looking through message tracking center, it seems it's only this one
particular email that a read receipt was generated for.

I just can't work out how or why it happened.

 

[Brian Tillman]

There is no read receipt in my sent items - But in Exchange, message
tracking center, I can see that the read receipt was sent by my
account.
Looking through message tracking center, it seems it's only this one
particular email that a read receipt was generated for.

I just can't work out how or why it happened.

You might consider asking in microsoft.public.exchange.admins, since
Exchange seems to be involved. Control of receipts should be possible for
non-Exchange accounts, but the Exchange Admins control receipt request
handling for that type of account. When Exchange and other accounts are
part of the same profile, Exchange has a habit of taking over for many
things, so this might be a side-effect of that.