Outlook "jams" on receive

[Monsieur Paul]

Have been experiencing an annoying problem for months. Every now and then
Outlook "jams" on a certain e-mail when downloading and goes into a loop by
downloading e-mails before it in the mailbox multiple times. The only
solution seems to be using mail2web.com to find the offending e-mail and
deleting it. I have investigated the size of the e-mail but this does not
seem to have an effect. Equally I am running Mozilla Thunderbird in parallel
and all mail downloads OK to that - i.e. the problem does not occur in
Thunderbird. The only unique thing about these "blocking" e-mails is that
they seem to come from either China or India. Could this be something to do
with character sets ? Any help gratefully received.

 

[Milly Staples [MVP - Outlook]]

Ensure your send/recieve interval is no less than 10 minutes.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Monsieur Paul asked:

| Have been experiencing an annoying problem for months. Every now and
| then Outlook "jams" on a certain e-mail when downloading and goes
| into a loop by downloading e-mails before it in the mailbox multiple
| times. The only solution seems to be using mail2web.com to find the
| offending e-mail and deleting it. I have investigated the size of
| the e-mail but this does not seem to have an effect. Equally I am
| running Mozilla Thunderbird in parallel and all mail downloads OK to
| that - i.e. the problem does not occur in Thunderbird. The only
| unique thing about these "blocking" e-mails is that they seem to come
| from either China or India. Could this be something to do with
| character sets ? Any help gratefully received.