Outlook Journal doesn't record Microsoft Office application files

[jglende]

In spite of following Help instructions, Journal will not record my Excel,
Word or Access files, even with the "record other files" boxes checked.

 

[Jocelyn Fiorello [MVP - Outlook]]

Are your versions of Outlook and the other Office applications compatible
(i.e. are they all from Office 2003)?

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[jglende]

No--I didn't expect that to be an issue. Excel and Word are both 2003, but
Access is '97, so I wouldn't be surprised if that were incompatible. Is
there something I can do? It seems very odd that Outlook wouldn't recognize
files just because they are an earlier (slightly) version!

 

[Jocelyn Fiorello [MVP - Outlook]]

Hmm...well, I *think* that the Journal should be recording your Word and
Excel activities since they're the same version, but I don't think it will
work with your old Access version. Let me look around and see if I can find
a way for you to kickstart your Journal.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[jglende]

Jocelyn--I mistyped when I said that Excel and Word were 2003. They are
2002. That is probably the issue. Do you think there is still a chance to
get it to work?

 

[Jocelyn Fiorello [MVP - Outlook]]

No, I don't think there is any workaround for that...sorry.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[jglende]

Well, thank you very much for your assistance anyway. I'm further along than
I was.