outlook keeps asking for password

M

mimmo

I have two email account, one is an alias I set up on my ISP server, and they
each have two distinct email addresses, but the username and password to
access these accounts are both the same. It's very infuriating that Outlook
keeps asking me for username and password at each send/receive, despite the
fact that I check to remember the username and password. The only thing I've
found on the Microsoft website is to uncheck the receive box for my second
account in the send/receive settings

is there a way to stop this silliness?
(why is nothing easy in Windows?)
 
V

VanguardLH

mimmo said:
I have two email account, one is an alias I set up on my ISP server, and they
each have two distinct email addresses, but the username and password to
access these accounts are both the same. It's very infuriating that Outlook
keeps asking me for username and password at each send/receive, despite the
fact that I check to remember the username and password. The only thing I've
found on the Microsoft website is to uncheck the receive box for my second
account in the send/receive settings

is there a way to stop this silliness?
(why is nothing easy in Windows?)

Depends on which version of Windows that you are using but neglected to
mention. Outlook on Vista has its own problems depending on which
version of Outlook that you are using and which you also neglected to
mention.

Go to Microsoft's support knowledgebase site (support.microsoft.com),
advanced search, pick your product (so far, only you know its version),
and search on "remember password". If NOT using Windows Vista, read the
article that discusses protected storage (or add "protected storage" to
the search, too).

http://support.microsoft.com/search/default.aspx?query=outlook+remember+password+protected+storage
 
M

mimmo

should have mentioned...using Outlook 2002, in XP SP2
I did go through just about every article I could find, including the one
you suggest below, the one thing I'm trying to figure out is: Microsoft
suggests that under the Send/Receive Settings-All Accounts, I disable the
Receive Mail Items for the second (alias) account, if I do that, it does stop
asking me for the password, but then would I stop receiving emails in that
account?
 
N

nicki

mimmo said:
should have mentioned...using Outlook 2002, in XP SP2
I did go through just about every article I could find, including the one
you suggest below, the one thing I'm trying to figure out is: Microsoft
suggests that under the Send/Receive Settings-All Accounts, I disable the
Receive Mail Items for the second (alias) account, if I do that, it does stop
asking me for the password, but then would I stop receiving emails in that
account?

I also started having trouble with the same issue, it always asks for the
password, even when I have done all the steps to ensure that the password is
in place, the next time I send an email, i have to reenter it. It is very
frustrating. If you can come up with a solution I would appreciate it. I am
using Microsoft Office Outlook 2007 with service pack 1 MSO. This is with
Windows XP Professional
 
V

VanguardLH

mimmo said:
should have mentioned...using Outlook 2002, in XP SP2 I did go
through just about every article I could find, including the one you
suggest below, the one thing I'm trying to figure out is: Microsoft
suggests that under the Send/Receive Settings-All Accounts, I disable
the Receive Mail Items for the second (alias) account, if I do that,
it does stop asking me for the password, but then would I stop
receiving emails in that account?

Since it is an alias, you are polling the SAME mailbox. You are
already receiving e-mails in "that account". You only have one account
(so far), so you are already receiving those e-mails. Rather than use
multiple accounts to separate your aliases to the same mailbox, use one
account to poll that one mailbox and use rules to move those e-mails
into their own "Inbox - <alias>" folder based on the e-mail address
(i.e., your alias). If you truly want to separate your e-mails based
on an account then get more than one account, one for each e-mail
address (rather than an alias to the same account).
 

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