M
mpcm
Hello,
I have a strange problem with Outlook 2007. Everytime I add or edit a
telephone number in Contacts Outlook will crash. I can add any other items
like address, company name, email address etc. with no problems. OS is Vista
Home Premium w/SP1. Offfice 2007 is updated to SP1 and all important updates
for Vista and Office are installed. Machine is clean of Spyware or anything
that would disrupt file system. Event Viewer shows the following:
Source: Application error
Event ID: 1000
Faulting application OUTLOOK.EXE, version 12.0.6300.5000, time stamp
0x4760725d, faulting module TAPI32.DLL, version 6.0.6000.16386, time stamp
0x4549bdd1, exception code 0xc000001d, fault offset 0x0001deda, process id
0x3470, application start time 0x01c8c34e252bd2df.
Running Vista in Safe Mode resolves this issue.
Removing startup items and services excluding Microsoft services using
msconfig does not.
Performing a repair install does not.
Running Office Diagnostics reports no problems.
Running scanpst.exe does not resolve issue.
Disabling Add-Ins does not.
Performing an uninstall and reinstall does not.
Recreating a profile does not.
I have a strange problem with Outlook 2007. Everytime I add or edit a
telephone number in Contacts Outlook will crash. I can add any other items
like address, company name, email address etc. with no problems. OS is Vista
Home Premium w/SP1. Offfice 2007 is updated to SP1 and all important updates
for Vista and Office are installed. Machine is clean of Spyware or anything
that would disrupt file system. Event Viewer shows the following:
Source: Application error
Event ID: 1000
Faulting application OUTLOOK.EXE, version 12.0.6300.5000, time stamp
0x4760725d, faulting module TAPI32.DLL, version 6.0.6000.16386, time stamp
0x4549bdd1, exception code 0xc000001d, fault offset 0x0001deda, process id
0x3470, application start time 0x01c8c34e252bd2df.
Running Vista in Safe Mode resolves this issue.
Removing startup items and services excluding Microsoft services using
msconfig does not.
Performing a repair install does not.
Running Office Diagnostics reports no problems.
Running scanpst.exe does not resolve issue.
Disabling Add-Ins does not.
Performing an uninstall and reinstall does not.
Recreating a profile does not.