Outlook keeps shutting down

Z

Zakhary

Within the last week, every time that Outlook begins to perform an involved
task, such as receiving a large or many emails, or processing archive tasks,
it abruptly shuts down. When I reopen it, if it still needs to receive a
large or many emails, the process becomes circular (i.e., it keeps shutting
down). The only way that I am able to interrupt this from continuing to
occur is to download the inbox headers only, and then process the headers
only a few at a time.

Last week, I was having some C++ runtime errors on one of my machines (a
laptop): Outlook would shut down abruptly under the same circumstances and a
pop-up would say that a runtime error caused it. Now, however, there is no
runtime error alert, and I am experiencing the problem on both computers (a
laptop and a desktop).

Is this perhaps a virus from an email? A Windows Update? Any theories of
the "most likely" cause? Any suggestions for resolving this prior to
reinstalling Outlook?

Thanks,
Zakhary
 
Z

Zakhary

Operating system is Windows XP. I have SP2 on one machine (the desktop) and
SP3 on another (the laptop).

Outlook version is 2003

Zakhary
 
L

Leonid S. Knyshov // SBS Expert

Operating system is Windows XP. I have SP2 on one machine (the desktop) and
SP3 on another (the laptop).

Outlook version is 2003

Zakhary
What's your antivirus solution?

Uninstall it and reboot. Reinstall it, if you want, but do not enable
mail integration.

--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
 

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