Outlook Keeps Wanting To Be Configured After I Removed Trial

[Dave Dugdale]

I use Microsoft Office 2003 Basic edition on my Vista Home Edition machine.

I had tried out Office 2007 Standard edition a while back and since I never
upgraded I removed the trial version off my hard drive using the normal
procedure.

After I did that each time I open Outlook 2003 I get the follow message:

Quote:

please wait while windows configures microsoft office basic edition 2003


I also got the error:

Quote:

user/appdata/roaming/microsoft/addins/outlvba.dll not valid


- So I tried to repair Office from the installation disk, that didn't work.

- Then I tried removing Office 2003 and then reinstalling it, that didn't
work.

- I tried updating Office 2003 to the latest service pack 3, but that didn't
work.

- Then I tried putting Office 2007 trial version back on my machine along
with Office 2003, that didn't work.

Then I noticed that Windows installer was always running - msiexec.exe.

So I opened Event Viewer and noticed I have almost two hundred 1001 and 1004
warnings.

This is what one of the warning reads:
CODE
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">1001</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2007-09-23T00:25:23.000Z" />
<EventRecordID>6668</EventRecordID>
<Channel>Application</Channel>
<Computer>Duo</Computer>
<Security UserID="S-1-5-21-2542872308-1258036498-2896415977-1000" />
</System>
- <EventData>
<Data>{91130409-6000-11D3-8CFE-0150048383C9}</Data>
<Data>OUTLOOKFiles</Data>
<Data>{4B7EF9BC-8BCC-4295-95F0-D31020DB322D}</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data />
<Data />
</EventData>
</Event>

Anyone have any idea how to get rid of this looping of the Windows Installer
each time I open Outlook 2003?

One other piece of info is the 2003 software was from an OEM that came with
my computer.

 

[Milly Staples [MVP - Outlook]]

Have you tried creating a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dave Dugdale asked:

| I use Microsoft Office 2003 Basic edition on my Vista Home Edition
| machine.
|
| I had tried out Office 2007 Standard edition a while back and since I
| never upgraded I removed the trial version off my hard drive using
| the normal procedure.
|
| After I did that each time I open Outlook 2003 I get the follow
| message:
|
| Quote:
|
| please wait while windows configures microsoft office basic
| edition 2003
|
|
| I also got the error:
|
| Quote:
|
| user/appdata/roaming/microsoft/addins/outlvba.dll not valid
|
|
| - So I tried to repair Office from the installation disk, that didn't
| work.
|
| - Then I tried removing Office 2003 and then reinstalling it, that
| didn't work.
|
| - I tried updating Office 2003 to the latest service pack 3, but that
| didn't work.
|
| - Then I tried putting Office 2007 trial version back on my machine
| along with Office 2003, that didn't work.
|
| Then I noticed that Windows installer was always running -
| msiexec.exe.
|
| So I opened Event Viewer and noticed I have almost two hundred 1001
| and 1004 warnings.
|
| This is what one of the warning reads:
| CODE
| - <Event
| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| - <System>
| <Provider Name="MsiInstaller" />
| <EventID Qualifiers="0">1001</EventID>
| <Level>3</Level>
| <Task>0</Task>
| <Keywords>0x80000000000000</Keywords>
| <TimeCreated SystemTime="2007-09-23T00:25:23.000Z" />
| <EventRecordID>6668</EventRecordID>
| <Channel>Application</Channel>
| <Computer>Duo</Computer>
| <Security UserID="S-1-5-21-2542872308-1258036498-2896415977-1000" />
| </System>
| - <EventData>
| <Data>{91130409-6000-11D3-8CFE-0150048383C9}</Data>
| <Data>OUTLOOKFiles</Data>
| <Data>{4B7EF9BC-8BCC-4295-95F0-D31020DB322D}</Data>
| <Data>(NULL)</Data>
| <Data>(NULL)</Data>
| <Data />
| <Data />
| </EventData>
| </Event>
|
| Anyone have any idea how to get rid of this looping of the Windows
| Installer each time I open Outlook 2003?
|
| One other piece of info is the 2003 software was from an OEM that
| came with my computer.

 

[Dave Dugdale]

Yes, I tried adding new email accounts and that did not help.

 

[Milly Staples [MVP - Outlook]]

I said a new email profile - I said nothing about accounts.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dave Dugdale asked:

| Yes, I tried adding new email accounts and that did not help.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you tried creating a new mail profile?
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Dave Dugdale asked:
||
||| I use Microsoft Office 2003 Basic edition on my Vista Home Edition
||| machine.
|||
||| I had tried out Office 2007 Standard edition a while back and since
||| I never upgraded I removed the trial version off my hard drive using
||| the normal procedure.
|||
||| After I did that each time I open Outlook 2003 I get the follow
||| message:
|||
||| Quote:
|||
||| please wait while windows configures microsoft office basic
||| edition 2003
|||
|||
||| I also got the error:
|||
||| Quote:
|||
||| user/appdata/roaming/microsoft/addins/outlvba.dll not valid
|||
|||
||| - So I tried to repair Office from the installation disk, that
||| didn't work.
|||
||| - Then I tried removing Office 2003 and then reinstalling it, that
||| didn't work.
|||
||| - I tried updating Office 2003 to the latest service pack 3, but
||| that didn't work.
|||
||| - Then I tried putting Office 2007 trial version back on my machine
||| along with Office 2003, that didn't work.
|||
||| Then I noticed that Windows installer was always running -
||| msiexec.exe.
|||
||| So I opened Event Viewer and noticed I have almost two hundred 1001
||| and 1004 warnings.
|||
||| This is what one of the warning reads:
||| CODE
||| - <Event
||| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
||| - <System>
||| <Provider Name="MsiInstaller" />
||| <EventID Qualifiers="0">1001</EventID>
||| <Level>3</Level>
||| <Task>0</Task>
||| <Keywords>0x80000000000000</Keywords>
||| <TimeCreated SystemTime="2007-09-23T00:25:23.000Z" />
||| <EventRecordID>6668</EventRecordID>
||| <Channel>Application</Channel>
||| <Computer>Duo</Computer>
||| <Security UserID="S-1-5-21-2542872308-1258036498-2896415977-1000"
||| /> </System>
||| - <EventData>
||| <Data>{91130409-6000-11D3-8CFE-0150048383C9}</Data>
||| <Data>OUTLOOKFiles</Data>
||| <Data>{4B7EF9BC-8BCC-4295-95F0-D31020DB322D}</Data>
||| <Data>(NULL)</Data>
||| <Data>(NULL)</Data>
||| <Data />
||| <Data />
||| </EventData>
||| </Event>
|||
||| Anyone have any idea how to get rid of this looping of the Windows
||| Installer each time I open Outlook 2003?
|||
||| One other piece of info is the 2003 software was from an OEM that
||| came with my computer.

 

[Dave Dugdale]

Milly. I just tried creating a new profile as you suggested (following the
help instructions and rebooted) and I am still getting the installer message
when starting Outlook. It just seems like Outlook will not install correctly
no matter what I try.

Anything else I can try short of re-formating my hard drive and starting
from scratch?

I said a new email profile - I said nothing about accounts.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dave Dugdale asked:

| Yes, I tried adding new email accounts and that did not help.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Have you tried creating a new mail profile?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Dave Dugdale asked:
||
||| I use Microsoft Office 2003 Basic edition on my Vista Home Edition
||| machine.
|||
||| I had tried out Office 2007 Standard edition a while back and since
||| I never upgraded I removed the trial version off my hard drive using
||| the normal procedure.
|||
||| After I did that each time I open Outlook 2003 I get the follow
||| message:
|||
||| Quote:
|||
||| please wait while windows configures microsoft office basic
||| edition 2003
|||
|||
||| I also got the error:
|||
||| Quote:
|||
||| user/appdata/roaming/microsoft/addins/outlvba.dll not valid
|||
|||
||| - So I tried to repair Office from the installation disk, that
||| didn't work.
|||
||| - Then I tried removing Office 2003 and then reinstalling it, that
||| didn't work.
|||
||| - I tried updating Office 2003 to the latest service pack 3, but
||| that didn't work.
|||
||| - Then I tried putting Office 2007 trial version back on my machine
||| along with Office 2003, that didn't work.
|||
||| Then I noticed that Windows installer was always running -
||| msiexec.exe.
|||
||| So I opened Event Viewer and noticed I have almost two hundred 1001
||| and 1004 warnings.
|||
||| This is what one of the warning reads:
||| CODE
||| - <Event
||| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
||| - <System>
||| <Provider Name="MsiInstaller" />
||| <EventID Qualifiers="0">1001</EventID>
||| <Level>3</Level>
||| <Task>0</Task>
||| <Keywords>0x80000000000000</Keywords>
||| <TimeCreated SystemTime="2007-09-23T00:25:23.000Z" />
||| <EventRecordID>6668</EventRecordID>
||| <Channel>Application</Channel>
||| <Computer>Duo</Computer>
||| <Security UserID="S-1-5-21-2542872308-1258036498-2896415977-1000"
||| /> </System>
||| - <EventData>
||| <Data>{91130409-6000-11D3-8CFE-0150048383C9}</Data>
||| <Data>OUTLOOKFiles</Data>
||| <Data>{4B7EF9BC-8BCC-4295-95F0-D31020DB322D}</Data>
||| <Data>(NULL)</Data>
||| <Data>(NULL)</Data>
||| <Data />
||| <Data />
||| </EventData>
||| </Event>
|||
||| Anyone have any idea how to get rid of this looping of the Windows
||| Installer each time I open Outlook 2003?
|||
||| One other piece of info is the 2003 software was from an OEM that
||| came with my computer.

 

[Milly Staples [MVP - Outlook]]

Have you let the installer run to completion? How about logging on as admin and completing the installation?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dave Dugdale asked:

| Milly. I just tried creating a new profile as you suggested
| (following the help instructions and rebooted) and I am still getting
| the installer message when starting Outlook. It just seems like
| Outlook will not install correctly no matter what I try.
|
| Anything else I can try short of re-formating my hard drive and
| starting from scratch?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I said a new email profile - I said nothing about accounts.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Dave Dugdale asked:
||
||| Yes, I tried adding new email accounts and that did not help.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you tried creating a new mail profile?
||||
|||| --ÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Dave Dugdale asked:
||||
||||| I use Microsoft Office 2003 Basic edition on my Vista Home Edition
||||| machine.
|||||
||||| I had tried out Office 2007 Standard edition a while back and
||||| since I never upgraded I removed the trial version off my hard
||||| drive using the normal procedure.
|||||
||||| After I did that each time I open Outlook 2003 I get the follow
||||| message:
|||||
||||| Quote:
|||||
||||| please wait while windows configures microsoft office basic
||||| edition 2003
|||||
|||||
||||| I also got the error:
|||||
||||| Quote:
|||||
||||| user/appdata/roaming/microsoft/addins/outlvba.dll not valid
|||||
|||||
||||| - So I tried to repair Office from the installation disk, that
||||| didn't work.
|||||
||||| - Then I tried removing Office 2003 and then reinstalling it, that
||||| didn't work.
|||||
||||| - I tried updating Office 2003 to the latest service pack 3, but
||||| that didn't work.
|||||
||||| - Then I tried putting Office 2007 trial version back on my
||||| machine along with Office 2003, that didn't work.
|||||
||||| Then I noticed that Windows installer was always running -
||||| msiexec.exe.
|||||
||||| So I opened Event Viewer and noticed I have almost two hundred
||||| 1001 and 1004 warnings.
|||||
||||| This is what one of the warning reads:
||||| CODE
||||| - <Event
||||| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
||||| - <System>
||||| <Provider Name="MsiInstaller" />
||||| <EventID Qualifiers="0">1001</EventID>
||||| <Level>3</Level>
||||| <Task>0</Task>
||||| <Keywords>0x80000000000000</Keywords>
||||| <TimeCreated SystemTime="2007-09-23T00:25:23.000Z" />
||||| <EventRecordID>6668</EventRecordID>
||||| <Channel>Application</Channel>
||||| <Computer>Duo</Computer>
||||| <Security UserID="S-1-5-21-2542872308-1258036498-2896415977-1000"
||||| /> </System>
||||| - <EventData>
||||| <Data>{91130409-6000-11D3-8CFE-0150048383C9}</Data>
||||| <Data>OUTLOOKFiles</Data>
||||| <Data>{4B7EF9BC-8BCC-4295-95F0-D31020DB322D}</Data>
||||| <Data>(NULL)</Data>
||||| <Data>(NULL)</Data>
||||| <Data />
||||| <Data />
||||| </EventData>
||||| </Event>
|||||
||||| Anyone have any idea how to get rid of this looping of the Windows
||||| Installer each time I open Outlook 2003?
|||||
||||| One other piece of info is the 2003 software was from an OEM that
||||| came with my computer.

 

[Dave Dugdale]

Milly,

Yes I did all the installation tries logged in as an Administrator.

Yes I have let the installation fully run many times without success.

Any other ideas?

Have you let the installer run to completion? How about logging on as admin and completing the installation?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Dave Dugdale asked:

| Milly. I just tried creating a new profile as you suggested
| (following the help instructions and rebooted) and I am still getting
| the installer message when starting Outlook. It just seems like
| Outlook will not install correctly no matter what I try.
|
| Anything else I can try short of re-formating my hard drive and
| starting from scratch?
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| I said a new email profile - I said nothing about accounts.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Dave Dugdale asked:
||
||| Yes, I tried adding new email accounts and that did not help.
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| Have you tried creating a new mail profile?
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, Dave Dugdale asked:
||||
||||| I use Microsoft Office 2003 Basic edition on my Vista Home Edition
||||| machine.
|||||
||||| I had tried out Office 2007 Standard edition a while back and
||||| since I never upgraded I removed the trial version off my hard
||||| drive using the normal procedure.
|||||
||||| After I did that each time I open Outlook 2003 I get the follow
||||| message:
|||||
||||| Quote:
|||||
||||| please wait while windows configures microsoft office basic
||||| edition 2003
|||||
|||||
||||| I also got the error:
|||||
||||| Quote:
|||||
||||| user/appdata/roaming/microsoft/addins/outlvba.dll not valid
|||||
|||||
||||| - So I tried to repair Office from the installation disk, that
||||| didn't work.
|||||
||||| - Then I tried removing Office 2003 and then reinstalling it, that
||||| didn't work.
|||||
||||| - I tried updating Office 2003 to the latest service pack 3, but
||||| that didn't work.
|||||
||||| - Then I tried putting Office 2007 trial version back on my
||||| machine along with Office 2003, that didn't work.
|||||
||||| Then I noticed that Windows installer was always running -
||||| msiexec.exe.
|||||
||||| So I opened Event Viewer and noticed I have almost two hundred
||||| 1001 and 1004 warnings.
|||||
||||| This is what one of the warning reads:
||||| CODE
||||| - <Event
||||| xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
||||| - <System>
||||| <Provider Name="MsiInstaller" />
||||| <EventID Qualifiers="0">1001</EventID>
||||| <Level>3</Level>
||||| <Task>0</Task>
||||| <Keywords>0x80000000000000</Keywords>
||||| <TimeCreated SystemTime="2007-09-23T00:25:23.000Z" />
||||| <EventRecordID>6668</EventRecordID>
||||| <Channel>Application</Channel>
||||| <Computer>Duo</Computer>
||||| <Security UserID="S-1-5-21-2542872308-1258036498-2896415977-1000"
||||| /> </System>
||||| - <EventData>
||||| <Data>{91130409-6000-11D3-8CFE-0150048383C9}</Data>
||||| <Data>OUTLOOKFiles</Data>
||||| <Data>{4B7EF9BC-8BCC-4295-95F0-D31020DB322D}</Data>
||||| <Data>(NULL)</Data>
||||| <Data>(NULL)</Data>
||||| <Data />
||||| <Data />
||||| </EventData>
||||| </Event>
|||||
||||| Anyone have any idea how to get rid of this looping of the Windows
||||| Installer each time I open Outlook 2003?
|||||
||||| One other piece of info is the 2003 software was from an OEM that
||||| came with my computer.