Outlook message form blank when opened by receipent

[MMangen]

I created an Outlook e-mail message form. It appears fine on my screen when I
go to File, Chose Form, (select the form I created). I type the info into the
form, hit send. When opened by the receipient it is blank, except for the
subject line.

I've tried to search for help on this (microsoft.com) but can't seem to find
the answer.

I don't know if it matters but we use a POP3 for our email, we do not have
Microsoft Exchange.

 

[Sue Mosher [MVP-Outlook]]

Short story: You shouldn't be using a custom form to send to an external recipient. If you want the long story, see http://www.outlookcode.com/article.aspx?id=61

If you explain why you're using a custom form, maybe someone can suggest a better solution.

 

[MMangen]

I guess if we are using POP3 for our email then even if the person is
internal it would still be considered external?

 

[Sue Mosher [MVP-Outlook]]

Yes, because you have no internal way to share published forms.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54

 

[MMangen]

I actually figured it out, I had to right click on the text box and assign a
value to it. So now it works with the exception that it appears I have to
assign a different value to each box (field) that gets filled in.

 

[Sue Mosher [MVP-Outlook]]

Correct, unless you tell Outlook *where* to store the data -- i.e. in what field -- it has to assume that you don't want to store it at all.

However, in current versions of Outlook, the recipient will still need access to the published form definition. That means each person publishing it to their own Personal Forms library with the same message class.

--
Sue Mosher, Outlook MVP
Author of Microsoft Outlook 2007 Programming:
Jumpstart for Power Users and Administrators
http://www.outlookcode.com/article.aspx?id=54