Outlook - Missing Notes

[Nancy B]

I have Outlook 2000 running in a Windows XP operating system. Twice in the
last week I have gone into my Notes (which I keep daily) and all of them are
gone. Nothing has been archived since June 2007, so I don't believe they are
there. I imported my backup .pst file and they were not there either. Does
anyone have any suggestions? I am lost without my daily notes to refer to.
Thanks for any suggestions

 

[Jocelyn Fiorello [MVP - Outlook]]

First, make sure you don't have some filtered view set on your Notes folder
that might be hiding the contents. Second, go ahead and open your
archive.pst file (don't import from it, just open it -- File | Open | Outlook
Data File, then browse to the archive file) and see if the notes did end up
there. If not, close the archive.pst file by right-clicking its topmost
folder and selecting Close.

If neither of those do the trick, try running the Inbox Repair Tool against
your default .PST file (while Outlook is closed) to see if it finds any
errors. Search your drive for a file called scanpst.exe and run it. Allow
the program to make a backup of your file before it makes any changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

 

[Nancy B]

Thanks so much for the info...
--
Nancy B

First, make sure you don't have some filtered view set on your Notes folder
that might be hiding the contents. Second, go ahead and open your
archive.pst file (don't import from it, just open it -- File | Open | Outlook
Data File, then browse to the archive file) and see if the notes did end up
there. If not, close the archive.pst file by right-clicking its topmost
folder and selecting Close.

If neither of those do the trick, try running the Inbox Repair Tool against
your default .PST file (while Outlook is closed) to see if it finds any
errors. Search your drive for a file called scanpst.exe and run it. Allow
the program to make a backup of your file before it makes any changes.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***