Outlook Mobile Service Address Book NOT Working

[Candy]

Every time I try to send a text message through Outlook Mobile Services, I
CANNOT use the address book. It has been "made" when I configured the
account, but it does not contain ANY mobile numbers from my main Outlook
address book, as it is supposed to.

I must physically type in the full mobile phone number. It does not appear
in the mobile address book, even after I send a text message through Outlook.
Outlook also quits - kicks me right out and restarts - each time I try to
use the mobile address book.

Can someone please help me figure out what is wrong? Please excuse
cross-posting. I want to make sure this is noticed and responded to. I need
this problem to be fixed if it can be. Here is my info. Please feel free to
ask for any more info if you need it in order to answer me. Thank you very
much.

Outlook: Outlook 2007
Mobile Service Account: SMS Officer
Mobile Phone Provider: AT&T
Internet: Firefox 3.5.2
OS: Windows XP Professional
Email Provider: Qwest

From,
Candy

 

[Brian Tillman [MVP - Outlook]]

Every time I try to send a text message through Outlook Mobile Services, I
CANNOT use the address book. It has been "made" when I configured the
account, but it does not contain ANY mobile numbers from my main Outlook
address book, as it is supposed to.

I must physically type in the full mobile phone number. It does not appear
in the mobile address book, even after I send a text message through
Outlook.
Outlook also quits - kicks me right out and restarts - each time I try to
use the mobile address book.

How are you trying to send this message? Are you trying to send a mail
message to the phone number? What is the "mobile address book"? Outlook sure
doesn't have anything by that name.