Outlook Mobile Service Password Greyed out

[mccarw]

I am trying to set up SMS through Outlook 2007 mobile service and in the
account settings, the password is greyed out and I cannot enter it. The OS
is XP Pro. Does anyone have a suggestion

 

[Diane Poremsky [MVP]]

Did you work through the wizard to set it up online?

--
Diane Poremsky [MVP - Outlook]



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[mccarw]

I tried both through the wizard and direct entry, it is greyed out in both
cases. It is likely a security issue but I need to know what in order to get
IT to fix it. I have no problem entering the same settings at home where I
am Administrator.

Did you work through the wizard to set it up online?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am trying to set up SMS through Outlook 2007 mobile service and in the
account settings, the password is greyed out and I cannot enter it. The
OS
is XP Pro. Does anyone have a suggestion

 

[mccarw]

Does it perhaps store the password in registry key that is locked under our
security template, or in an encrypted file somewhere that I dont have write
access to?

I tried both through the wizard and direct entry, it is greyed out in both
cases. It is likely a security issue but I need to know what in order to get
IT to fix it. I have no problem entering the same settings at home where I
am Administrator.

Did you work through the wizard to set it up online?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I am trying to set up SMS through Outlook 2007 mobile service and in the
account settings, the password is greyed out and I cannot enter it. The
OS
is XP Pro. Does anyone have a suggestion

 

[Diane Poremsky [MVP]]

Not to my knowledge - it should be stored in the same password depository as
other passwords.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Does it perhaps store the password in registry key that is locked under
our
security template, or in an encrypted file somewhere that I dont have
write
access to?

I tried both through the wizard and direct entry, it is greyed out in
both
cases. It is likely a security issue but I need to know what in order to
get
IT to fix it. I have no problem entering the same settings at home where
I
am Administrator.

Did you work through the wizard to set it up online?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


I am trying to set up SMS through Outlook 2007 mobile service and in
the
account settings, the password is greyed out and I cannot enter it.
The
OS
is XP Pro. Does anyone have a suggestion