Outlook no longer working following exit from domain

[Buggrit]

Hi,

I have a customer who recently pulled his laptop out of his old
company's domain. He was using Outlook (2003) and had a huge amount of
e-mail and personal folder bits (Over 200Mb) and cannot now re-connect
these to his stand alone outlook. He did not do a data export prior to
removing the machine from the domain so all I have to work with are the
files in C:\Documents and Settings\~USER~\Application
Data\Microsoft\Outlook.

Can anoyone tell me how to link the old domain profile based data to
his new stand alone Outlook Profile using the existing datafiles?

Many thanks
Jason

 

[Milly Staples [MVP - Outlook]]

WAs he using an .ost file for offline storage? If yes, you can try to open Outlook offline (pull the network cable) and try exporting to a ..pst. However, if he has already deleted his domain profile, the information is no longer available and he is out of luck.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Buggrit asked:

| Hi,
|
| I have a customer who recently pulled his laptop out of his old
| company's domain. He was using Outlook (2003) and had a huge amount of
| e-mail and personal folder bits (Over 200Mb) and cannot now re-connect
| these to his stand alone outlook. He did not do a data export prior to
| removing the machine from the domain so all I have to work with are
| the files in C:\Documents and Settings\~USER~\Application
| Data\Microsoft\Outlook.
|
| Can anoyone tell me how to link the old domain profile based data to
| his new stand alone Outlook Profile using the existing datafiles?
|
| Many thanks
| Jason

 

[Buggrit]

Hi thinks for the quick response.

He removed himself from the domain and then found there was no access
to his Outlook bits. He called me in and I searched for a PST file but
found none. He does have a large Outlook Data File which I assume is
the missing data. I'll call him in asec and get access to the machine
so I can check what the file extension is.

Given the info above, do you think we can recover his data. I thought
perhapse reconnecting to the Domain would solve it? would that do
it???

Thanks again for your help here.

Jason

 

[Milly Staples [MVP - Outlook]]

No, once the profile is blown away, any files associated with that profile are toast. If he can connect to the domain, sync his mailbox and create a new .ost file (not a .pst file), then he can disconnect the network, open Outlook and export the .ost to a .pst.

However, this may not be what the network gods at his place of business desire so proceed at your own risk.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Buggrit asked:

| Hi thinks for the quick response.
|
| He removed himself from the domain and then found there was no access
| to his Outlook bits. He called me in and I searched for a PST file
| but found none. He does have a large Outlook Data File which I
| assume is the missing data. I'll call him in asec and get access to
| the machine so I can check what the file extension is.
|
| Given the info above, do you think we can recover his data. I thought
| perhapse reconnecting to the Domain would solve it? would that do
| it???
|
| Thanks again for your help here.
|
| Jason

 

[Buggrit]

Thanks Milly. Luckily he seems to still be on good terms with them, so
is going in there later this week. Once he is back on the domain, I'll
take a further look at this.
Jason