Outlook no longer working - what do I do?

[JTV]

I downloaded the new Office patch three days ago. Since then, Outlook only
worked once. Now whenever I open the program, a window pops up that says,
"Procedure entry point CreateInfoWindow could not be located in the dynamic
link library MSOERT2.dll." What do I need to do in order to get Outlook to
work again?

 

[Vince Averello [MVP-Outlook]]

Which version of Outlook are you using? I'm curious since MSOERT2.DLL is an
Outlook Express (not Outlook) file.

 

[JTV]

My version is Office Outlook 2003 with SP2. I started having this problem
after updating Office with the SP2 package. I have completely uninstalled
Office 2003 and reinstalled it with the update as suggested by my CD
installation. Problem is still there.