Outlook not default client message

[Tony Spratt]

Hi all.

I have installed Outlook 2003 (our current version) on a virtual server
which is also running SQL Server 2005. Whenever anyone now connects to the
VS via Terminal Services, before the desktop is displayed, a messagebox
appears stating that "Either there is no default mail client or the current
mail client cannot fulfill the messaging request". Checking IE and Outlook,
however, shows that MS Outlook is very much the default mail client and as
logon has not completed at this point, I can't see what messaging request
could be queued up anyway. After clicking "OK" the logon process completes
and Outlook functions as normal.

I really need to eliminate the message but can't find a way to do it. I've
tried turning off the SQL Server instances running on that VS but that
didn't help. I also tried deleting the HKCM\Clients\Mail\Microsoft Outlook
key and repairing the installation; also no help. Uninstalling and
reinstalling Outlook doesn't do it. Office SP3 plus the Access post-SP3
hotfix have been applied.

If anyone could offer any advice I'd be very grateful.

TIA,

Tony.

 

[Diane Poremsky [MVP]]

is sql or another app configured to send email via outlook or exmapi?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
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Exchange Messaging Outlook newsletter:
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[Tony Spratt]

is sql or another app configured to send email via outlook or exmapi?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Exchange Messaging Outlook newsletter:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Hi all.

I have installed Outlook 2003 (our current version) on a virtual server
which is also running SQL Server 2005. Whenever anyone now connects to
the VS via Terminal Services, before the desktop is displayed, a
messagebox appears stating that "Either there is no default mail client
or the current mail client cannot fulfill the messaging request".
Checking IE and Outlook, however, shows that MS Outlook is very much the
default mail client and as logon has not completed at this point, I can't
see what messaging request could be queued up anyway. After clicking "OK"
the logon process completes and Outlook functions as normal.

I really need to eliminate the message but can't find a way to do it.
I've tried turning off the SQL Server instances running on that VS but
that didn't help. I also tried deleting the HKCM\Clients\Mail\Microsoft
Outlook key and repairing the installation; also no help. Uninstalling
and reinstalling Outlook doesn't do it. Office SP3 plus the Access
post-SP3 hotfix have been applied.

If anyone could offer any advice I'd be very grateful.

TIA,

Tony.

Diane,

Thanks for the swift response. As far as I can tell, no. The only thing that
should be active prior to logon completion would be the SQL Server instances
and as Outlook had never been present on that server prior to this, I don't
think they would have been configured to point at Outlook for their
sendmail.

Cheers,

Tony.