outlook not printing plain/rich text but will print email HTML

[gixxer2113]

when attempting to print from outlook i am unable to print rich/plain text
but can print email HTML. Please help

 

[Jocelyn Fiorello]

Outlook version? What happens when you try to print plain text or rich text
messages?

 

[dredam]

Outlook version? What happens when you try to print plain text or rich text
messages?

--
Jocelyn Fiorello

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I have a user having the same problem. Can print emails in HTML and
Rich Text, but when she prints in Plain Text, it prints out a blank
sheet of paper. Outlook 2003. Any help would be greatly appreciated.

 

[Jocelyn Fiorello]

Have you run Detect and Repair from the Help menu?

 

[TLAngelo]

I am having the same problem. I cannot print messages in Outlook 2003 that
are plain text or rich text. I tried to run the Detect and Repair as
suggested but get the following message:

The installed product does not match the installation source(s). Unitl a
matching source is provided or the installed product and source are
synchronized, this action can not be performed.

Contact your administrator or product vendor for assistance. if there is a
matching installation source, type it below or click Browse to locate it.

Tania

 

[Jocelyn Fiorello]

Who installed Office on that machine originally? It sounds like you are not
using the same CD/DVD for Detect and Repair that was used to install the
software originally.