Outlook Not Prompting for User Profile

[Henry Stock]

I created two user profiles for my system so I could separate business mail
from personal mail. So I have a business profile and a personal profile
each set up to access the appropriate pop server with the correct account
info.
I also specified that Out look should prompt for User Profile on starting.
The problem is that Outlook is NOT PROMPTING!

I have reset this several times, changed default profiles and such. Outlook
always starts the profile that was there first despite the fact that there
are two distinct profiles and the dialog is telling me that Outlook should
be prompting.

Can somebody suggest how to get Outlook to start prompting for user
profiles?
(e-mail address removed)

How to add a user profile
Use the following steps to add a user profile to your computer: 1. Click
Start, point to Settings, and then click Control Panel.
2. Double-click the Mail icon.
3. Click Show Profiles.
4. In the Mail dialog box, click Add.
5. Follow the prompts of the Inbox Setup Wizard.

How to receive a prompt for a user profile
If you have set up more than one profile on your computer, you can have
Outlook prompt you for the profile that you want to use when it starts. To
do this, follow these steps: 1. Close Outlook.
2. Click Start, point to Settings, and then click Control Panel.
3. Double-click the Mail icon.
4. Click Show Profiles.
5. Select Prompt for a Profile to Be Used, click Apply, and then click
OK.

 

[BillR [MVP]]

Is the outlook.exe process running before you try and start Outlook again?
You might need to terminate any existing process first. If it is running
then you need to check why it isn't closing completely or if an application
is running it. Sync software can do it.