D
David
Outlook 2002 (10.6838.6839) SP3 in Office XP on XP Pro SP2
Although it is working well in all other areas, I am having trouble trying
to reply to received e-mails sent from Hotmail accounts.
On clicking reply, the program takes a long time to react and then tells me
that it cannot use Word as the editor because it is either busy or cannot be
found .. and will revert to using its own Outlook editor.
Often I will then get various messages about changes to the normal.dot
template and Outlook has to be closed and restarted .. sometimes a reboot is
necessary .. before it will function normally, replying using Word to every
other e-mail apart from the Hotmail account ones.
Can anyone suggest the reason for this please ?
Although it is working well in all other areas, I am having trouble trying
to reply to received e-mails sent from Hotmail accounts.
On clicking reply, the program takes a long time to react and then tells me
that it cannot use Word as the editor because it is either busy or cannot be
found .. and will revert to using its own Outlook editor.
Often I will then get various messages about changes to the normal.dot
template and Outlook has to be closed and restarted .. sometimes a reboot is
necessary .. before it will function normally, replying using Word to every
other e-mail apart from the Hotmail account ones.
Can anyone suggest the reason for this please ?