Outlook not showing all email after OS upgrade and Office re-insta

  • Thread starter Richard Lewis Haggard
  • Start date
R

Richard Lewis Haggard

Outlook is not displaying all of my email which is in the Inbox folder on two
different machines. It does display all of the email in subfolders though.

Here's what I did -
I upgraded the operating system on two of my work machines to Windows 7 and,
of course, had to reinstall Office. In both cases, Outlook is only displaying
a subset of my email. My email is organized such that there are a number of
folders under Inbox. These folders properly display their contents all the
way back to when I was hired here last year. However, Inbox only has email in
it for yesterday and today. Yesterday was when I upgraded the second machine.
The first machine was upgraded more than a month ago and I had not noticed a
failure to list all available email before (could yesterday's installation
affect what it sees?). Both machines are using the same email profile and are
supposed to be getting the same email from the company Exchange server and,
with the exception of the Inbox folder itself, they do properly list all of
the email they should.

I know that the mail hasn't been deleted or otherwise lost because when I
access email through the web I can see all of the 'missing' email.

How can I regain access to all of my email through my two machines' Outlook?
 
B

Brian Tillman [MVP - Outlook]

Outlook is not displaying all of my email which is in the Inbox folder on
two
different machines. It does display all of the email in subfolders though.

Here's what I did -
I upgraded the operating system on two of my work machines to Windows 7 and,
of course, had to reinstall Office. In both cases, Outlook is only
displaying
a subset of my email. My email is organized such that there are a number of
folders under Inbox. These folders properly display their contents all the
way back to when I was hired here last year. However, Inbox only has email
in
it for yesterday and today. Yesterday was when I upgraded the second
machine.
The first machine was upgraded more than a month ago and I had not noticed a
failure to list all available email before (could yesterday's installation
affect what it sees?). Both machines are using the same email profile and
are
supposed to be getting the same email from the company Exchange server and,
with the exception of the Inbox folder itself, they do properly list all of
the email they should.

What view are you using for the Inbox?
 

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