outlook not tracking

[Darren]

Subject: Re: How do I make the tracking tab show on my sent email?
2/24/2006 12:35 PM PST

By: Sue Mosher [MVP-Outlook]
In: microsoft.public.outlook.general



Nope. I'm stumped. When all else fails, run Help | Detect and Repair.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

OK - I checked my tracking options and the check marks are in the following
boxes:
"Process requests and responses on arrival"; "Process receipts on arrival";
"After processing, move receipts to deleted items"; and "Always send a
response". Do you see something that I need to change?

Subject: Re: Outlook Tracking Tab 9/14/2005 6:42 PM PST

By: Diane Poremsky [MVP]
In: microsoft.public.outlook.general



the tab is created when the first receipt is returned and processed. In
order to process, the receipt must be sent as an RTF message - which is
assured only if you get them back from people using your Exchange server.
For pop3 or imap users, you can expect maybe 50% won't be RTF.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Why is it that some of my emails "have" tracking information and others do
not? And, yes, I do have tracking information for Read and Deliver
receipts
setup with checked boxes. Appreciate any help and advice to have it
"always"
allow for my tracking tab to be available.

Subject: Re: Can't find the tracking tab in Outlook? 8/23/2005 7:57 AM PST

By: Diane Poremsky [MVP]
In: microsoft.public.outlook.general



Assuming the tracking receipts are returned in RTF format, they should
autoprocess and display on the message in the sent folder. Once they
process, the sent item's icon changes to a little blue and white !. If they
do not autoprocess, opening the receipt should force it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I am aware that it is possible for outlook (as in Office XP Small Business)
to display a tracking tab on sent items and whilst I receive
acknowledgements
for e-mails sent I can't get the tracking tab facility to work - obviously
I
am missing something, help appreciated.

Ron

I am using outlook 2003 SP2.
I do have auto tracking turned on, and I do receive the e-mail back (most of
the time) indicating the read. I open up the read receipt and even keep it.
When I go to the sent items folder to look at the e-mail, most of the time I
do not have a tracking tab on the e-mail. (I do mean for messages that I got
a read receipt on)
If the e-mail was in office then it works and the tab shows up. But if it
is out of office, (and most are) then the tracking tab does not show up.

When I was using Outlook 2000 it worked for all e-mails that I received a
read response on.

Any advise from any one.
I have looked through the form and nothing I can find seams to help.