Outlook not working for 1 person only

[havenlad]

Having a headache with frozen Outlook for 1 particular person. He is using
Outlook 2003 with XP Pro. He had his machine and software upgraded because
he had the same problem with Outlook 2000 and W2000.

We are Using Server 2003

Many thanks

 

[Diane Poremsky [MVP]]

What exactly happens? Does it freeze only when he does something specific?
Did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



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[havenlad]

Thanks for the quick reply

It works for about 4 operations ie send, receive, create, receive - and then
it freezes, but always works again on closing down and opening again, when
the whole cycle starts again.

What exactly happens? Does it freeze only when he does something specific?
Did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Having a headache with frozen Outlook for 1 particular person. He is
using
Outlook 2003 with XP Pro. He had his machine and software upgraded
because
he had the same problem with Outlook 2000 and W2000.

We are Using Server 2003

Many thanks

 

[Diane Poremsky [MVP]]

Find and delete the *.srs file and see if that fixes it. It's at
C:\Documents and Settings\username\Application Data\Microsoft\Outlook.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Thanks for the quick reply

It works for about 4 operations ie send, receive, create, receive - and
then
it freezes, but always works again on closing down and opening again, when
the whole cycle starts again.

What exactly happens? Does it freeze only when he does something
specific?
Did you try a new profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Having a headache with frozen Outlook for 1 particular person. He is
using
Outlook 2003 with XP Pro. He had his machine and software upgraded
because
he had the same problem with Outlook 2000 and W2000.

We are Using Server 2003

Many thanks