Outlook notifies 5 to 7 times for same message

[sledguy]

I have a small network implementation. I'm running Win2003 Standard
server with SP2, Exchange 2003 with all service packs applied. I have
one user who is running XP Pro with all updates/patches and using
Outlook 2003 with all updates applied.

About a week ago he started getting notified 5-7 times for every email
he sends. We have tried doing a repair and uninstall/reinstall.
Problem went away for a day or so. We have tried creating a new mail
profile which didn't affect it at all. We have logged him in on
another machine and had him use it for a couple of days and he doesn't
experience the problem there.

So it seems to be something with his current machine. I'm at a lost
for what to try next.

Suggestion?

Thanks,
Dan

 

[Roady [MVP]]

Sounds like a connectivity issue.
Check his firewall settings and disable any integration of anti-malware
tools such as a virus scanner.

 

[Arun]

Does he get this issue on a windows safe mode (with networking)

 

[sledguy]

Does he get this issue on a windows safe mode (with networking)

No, if I go into safe mode it works fine. If I turn off firewall and
antivirus the problem still happens.

Thanks,
Dan

 

[Brian Tillman]

No, if I go into safe mode it works fine. If I turn off firewall and
antivirus the problem still happens.

If it works in safe mode, that's a significant indication you have an add-in
that's causing the problem. DIsable all your add-ins, then reenable them
one at a time until you find the one causing the problem.