D
David Mursch
Hi - I having been using Outlook with W2k for many years and have very
rarely had a problem I couldn't fix, but this one has me stumped. My system
locked up while I was trying to do too much at once, and I closed Outlook
from Task Manager. Now it opens, does a scan of the archive.pst, and
immediately locks up. When I closed it with Task Manager, it was in the
process of recieving an email, and I think that may be the problem. I have
tried deleting the 'view' file, moving the archive and contacts files,
restarting, rebooting, shouting, even cursing but none of that seems to
help. I did go ahead and set up Outlook Express and have recieved the
offending email from the earthlink server in that program, thinking if I got
it off the server that would free up Outlook, but that didn't help either.
I also put in the original Office Professional CD that I used to install the
program in the first place and ran the utility that checks for errors in
Office programs and that didn't help.
I am thinking maybe I will have to do a re-install, but that makes me
nervous because I don't want to mess up the hundreds of contacts and the
myriad of business emails I have in there. I am self employed and losing
any of thant would be a big big problem.
Can you help?
..rdm
rarely had a problem I couldn't fix, but this one has me stumped. My system
locked up while I was trying to do too much at once, and I closed Outlook
from Task Manager. Now it opens, does a scan of the archive.pst, and
immediately locks up. When I closed it with Task Manager, it was in the
process of recieving an email, and I think that may be the problem. I have
tried deleting the 'view' file, moving the archive and contacts files,
restarting, rebooting, shouting, even cursing but none of that seems to
help. I did go ahead and set up Outlook Express and have recieved the
offending email from the earthlink server in that program, thinking if I got
it off the server that would free up Outlook, but that didn't help either.
I also put in the original Office Professional CD that I used to install the
program in the first place and ran the utility that checks for errors in
Office programs and that didn't help.
I am thinking maybe I will have to do a re-install, but that makes me
nervous because I don't want to mess up the hundreds of contacts and the
myriad of business emails I have in there. I am self employed and losing
any of thant would be a big big problem.
Can you help?
..rdm