Outlook Outbox Clogging

N

Novice Nelly

I goofed and tried to send a small video to a friend. The small video is 85mb
and now my outbox is clogged and my Outlook is incredibly slow. Even small
emails are taking forever to send. Help! I've tried deleting it, but it says
it can't because it has already started sending it. It's been 24 hours!
 
V

VanguardLH

Novice said:
I goofed and tried to send a small video to a friend. The small video is 85mb
and now my outbox is clogged and my Outlook is incredibly slow. Even small
emails are taking forever to send. Help! I've tried deleting it, but it says
it can't because it has already started sending it. It's been 24 hours!

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.
 

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