Outlook Password not being Saved

G

Gary B.

I'm running XP/Outlook 2003 and my POP3 password will not save. I keep
getting a prompt to enter, I click the save password button and the pwd still
does not save. I tried every method from the knowledge Base 290684 and the
pwd still will not save.

Any solutions short of an Outlook reinstall?
 
B

Brian Tillman [MVP - Outlook]

I'm running XP/Outlook 2003 and my POP3 password will not save. I keep
getting a prompt to enter, I click the save password button and the pwd
still
does not save. I tried every method from the knowledge Base 290684 and the
pwd still will not save.

Any solutions short of an Outlook reinstall?

A reinstall is unlikely to change anything. See if something here helps:
http://www.howto-outlook.com/faq/passwordnotremembered.htm
 
G

Gary B.

Thanks Brian, but my note references that KB 290684 does not work. Looking
for another solution. Curious why a reinstall won't work, after performing
290684?
 
B

Brian Tillman [MVP - Outlook]

Thanks Brian, but my note references that KB 290684 does not work. Looking
for another solution. Curious why a reinstall won't work, after performing
290684?

Well, then, perhaps the registry issue of a missing AppData key that you're
pursuing in another thread will work.
 
V

VioletDC

I don't know what POP3/ISP you're using, but I was having a similar issue
until Verizon installed a rack of junk on my pc during a service call. This
is what I found out:
1) Had to delete all the non-essential Verizon stuff (sped up my pc like
gangbusters!), especially their Help and Service center.
2) They installed an additional email account to my Outlook that I didn't
need (was having issues connecting between my Yahoo! email account outgoing
SMTP settings; got that fixed by using Verizon's outgoing SMTP address, and
all was well).
3) Because all that was done, under Outlook's Tools/Email
Accounts/Change/Advanced settings, the Remember Password block was UNCHECKED.
I checked it, then tested settings, and everything was fine. No more popups.

So, if you're still having the issue, check your email settings and make
sure your Remember Password block is checked (be sure the password is typed
in the space under your email address). That should fix it. If not, then
.... well ... I don't know what else you could do. I've tried deciphering all
the technical jargon some of the MVPs mentioned about changing registry
entries, etc., but it's just too much for me. If you've tried it and it
worked for you, then that's a good thing!

Peace,
Vi
 

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