outlook pf backup

[topwath]

similar problem to Robin Briggs (17.12.2005). I installed and ran the
pfbackop wit OL2003 ok. Had a major system crash and had to restore from bkf
file. Then had to reinstall office 2003 anyway. Pfvackup no longer runs,
backup not available on filr menu or listed in COM add-ins. When I try to
reinstall, I get an error message saying pfbackup is already indtalled - must
answer Yes to next question which aks if youwant to uninstall the current
version. When you answer Yes it says the command is only valid for installed
products (catch 22?) and to uninstall using Add/Remove Programs. Only it
doesn't appear in the Add/Remove Programs list!! How do I reinstall it,
please?

Many Thanks
Kev

 

[Sue Mosher [MVP-Outlook]]

Have you looked in Help | About Microsoft Outlook | Disabled ITems?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[topwath]

Hi Sue
Thanks for that, but I've looked there and it says there are no disabled
items.

ta
Kev

 

[GJ.Oomens]

Hi Sue
Thanks for that, but I've looked there and it says there are no disabled
items.

http://support.microsoft.com/?kbid=810932

 

[Sue Mosher [MVP-Outlook]]

Unfortunately, not being certain how PFB might have reached that state, I don't know how to get it out. And Microsoft provides it as-is, with no support. Sorry I don't have a recipe to fix it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers