Outlook POP3 configuration keeps changing itself....

[JudithGleeson]

Whatever I do, each time I reboot Outlook, the pop3 server resets from
mail.btinternet.com to 127.0.0.1 and the port settings from 110/25 to
3947/25. I have reloaded the C drive, removed and reinstalled Norton,
scanned everything in sight with NIS 2005 (thoroughly updated), SpySweeper
and ADAware, but nothing stops it happening. Until I correct it back, on
each occasion it only gives me multiple copies of the first one or two
messages on the server. My account works fine online, and from my non-XP
computer. I do have sp2 installed and have run Windows Update to make sure
my protection is current.



WHAT IS GOING ON PLEASE? If this is a virus or malware, one of the above
should have picked it up by now. but it keeps testing clean. HOwever, unless
I change it back, i can't get my mail!



HELP…..!



Judith Gleeson

 

[ps]

Judith,
Hello, I know this is an old message from you but I am having the same
problem. Did you ever find a fix for it? Please advise. Paul

 

[Diane Poremsky [MVP]]

It's your antivirus software because it's set up to scan email for viruses.
Disable the email scanning part and it will stay on your settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[ps]

Diane,

Thanks for responding. I disabled Mcafee's Active Shield and all other
email virus scanning. I then checked Outlook to make sure the POP settings
were accurate, closed all my applications, and restarted. When I restarted,
with Mcafee still disabled, I opened up Outlook and it still changed the pop3
server to 127.0.0.1. Any other advise?

It's your antivirus software because it's set up to scan email for viruses.
Disable the email scanning part and it will stay on your settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Judith,
Hello, I know this is an old message from you but I am having the same
problem. Did you ever find a fix for it? Please advise. Paul

 

[Diane Poremsky [MVP]]

Something is changing it - what other security programs are installed
besides Active Shield? Firewalls, Antivirus, Antispam...

--

Diane,

Thanks for responding. I disabled Mcafee's Active Shield and all other
email virus scanning. I then checked Outlook to make sure the POP
settings
were accurate, closed all my applications, and restarted. When I
restarted,
with Mcafee still disabled, I opened up Outlook and it still changed the
pop3
server to 127.0.0.1. Any other advise?

It's your antivirus software because it's set up to scan email for
viruses.
Disable the email scanning part and it will stay on your settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Judith,
Hello, I know this is an old message from you but I am having the same
problem. Did you ever find a fix for it? Please advise. Paul

:

Whatever I do, each time I reboot Outlook, the pop3 server resets from
mail.btinternet.com to 127.0.0.1 and the port settings from 110/25 to
3947/25. I have reloaded the C drive, removed and reinstalled Norton,
scanned everything in sight with NIS 2005 (thoroughly updated),
SpySweeper
and ADAware, but nothing stops it happening. Until I correct it back,
on
each occasion it only gives me multiple copies of the first one or two
messages on the server. My account works fine online, and from my
non-XP
computer. I do have sp2 installed and have run Windows Update to make
sure
my protection is current.



WHAT IS GOING ON PLEASE? If this is a virus or malware, one of the
above
should have picked it up by now. but it keeps testing clean. HOwever,
unless
I change it back, i can't get my mail!



HELP...!



Judith Gleeson

 

[Kevin]

I have a very similar problem. I recnetly installed McAfee Scurity suite 7.
Now I can send and receive emails on my main account in Outlook (2000) - a
net zero account but NOT from my company's email account

Any suggestions?

Something is changing it - what other security programs are installed
besides Active Shield? Firewalls, Antivirus, Antispam...

--

Diane,

Thanks for responding. I disabled Mcafee's Active Shield and all other
email virus scanning. I then checked Outlook to make sure the POP
settings
were accurate, closed all my applications, and restarted. When I
restarted,
with Mcafee still disabled, I opened up Outlook and it still changed the
pop3
server to 127.0.0.1. Any other advise?

It's your antivirus software because it's set up to scan email for
viruses.
Disable the email scanning part and it will stay on your settings.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Judith,
Hello, I know this is an old message from you but I am having the same
problem. Did you ever find a fix for it? Please advise. Paul

:

Whatever I do, each time I reboot Outlook, the pop3 server resets from
mail.btinternet.com to 127.0.0.1 and the port settings from 110/25 to
3947/25. I have reloaded the C drive, removed and reinstalled Norton,
scanned everything in sight with NIS 2005 (thoroughly updated),
SpySweeper
and ADAware, but nothing stops it happening. Until I correct it back,
on
each occasion it only gives me multiple copies of the first one or two
messages on the server. My account works fine online, and from my
non-XP
computer. I do have sp2 installed and have run Windows Update to make
sure
my protection is current.



WHAT IS GOING ON PLEASE? If this is a virus or malware, one of the
above
should have picked it up by now. but it keeps testing clean. HOwever,
unless
I change it back, i can't get my mail!



HELP...!



Judith Gleeson