Outlook 'Portability'

J

John

I use Outlook on my laptop at work thru an Ethernet
connection. At home, I've been using a dial-up when
launching Outlook and had no problems (xcept for sloooow
performance). I just got a high speed connection thru the
cable companyan was able to connect my laptop to the
Internet OK, but Outlook doesn't work. It just searches
for a while, then brings up only my personal folders.
Seems to be looking for the Ethernet. Any ideas?
 
M

Milly Staples [MVP - Outlook]

What version of Outlook? Did you reset your home connection to use the LAN
connection? What do you mean "looking for the Ethernet?"

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, John asked:

| I use Outlook on my laptop at work thru an Ethernet
| connection. At home, I've been using a dial-up when
| launching Outlook and had no problems (xcept for sloooow
| performance). I just got a high speed connection thru the
| cable companyan was able to connect my laptop to the
| Internet OK, but Outlook doesn't work. It just searches
| for a while, then brings up only my personal folders.
| Seems to be looking for the Ethernet. Any ideas?
 
C

Cerridwen

Milly said:
What version of Outlook? Did you reset your home connection to use
the LAN connection? What do you mean "looking for the Ethernet?"

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, John asked:
I use Outlook on my laptop at work thru an Ethernet
connection. At home, I've been using a dial-up when
launching Outlook and had no problems (xcept for sloooow
performance). I just got a high speed connection thru the
cable companyan was able to connect my laptop to the
Internet OK, but Outlook doesn't work. It just searches
for a while, then brings up only my personal folders.
Seems to be looking for the Ethernet. Any ideas?

What he means, I think, is that his cable 'modem' is connected through an
NIC (or has the ability to function as one for ease of sharing). I don't
know the answer to his problem, but it could be a setting that's
misconfigured somewhere.
 
C

Chris Schatte

What version of Windows XP are you using
What version on Office are you using
On your cable modem at home, does it connect thru ethernet or usb
 
C

Chris Schatte

Your ethernet connection settings may be different at home than at work.
Try this:
desktop, right click on my network places, properties, right click network connection, properties
Find item "internet protocol (tcp/ip), properties, select "obtain ip address automatically"
select "obtain dns server address automatically"
select ok, select ok again
 
J

John

I have Windows 2000. 'Looking for the Ethernet' meant
that Outlook had no problem connecting with the dialup
connection using the laptop, but couldn't connect using
the cable plugged in to the ethernet jack. I used the
Windows Tools to try to reset to the LAN, but it wouldn't
take. When I take the laptop back to the office, I don't
reset anything, just plug in the ethernet cable and go.
Doesn't seem to matter whether I connect using the USB or
Ethernet cables at home. Laptop still won't open Outlook,
but will access the internet.
 
J

John

Will try. Thanks.
-----Original Message-----
Your ethernet connection settings may be different at home than at work.
Try this:
desktop, right click on my network places, properties,
right click network connection, properties
Find item "internet protocol (tcp/ip), properties,
select "obtain ip address automatically"
 
C

Chris Schatte

When you say "won't open Outlook" do you mean send/recieve?
What version of Outlook?
 

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