OUTLOOK PROBLEM-PLEASE HELP!!!

S

sandra4453

All of a sudden I am having a problem receiving my email in outlook express 6. I used internet explorer/msn dial up, windows xp. When mail arrives, it shows up in outlook but never downloads until I actually double click the mail icon (which as well, only shows half the envelope icon). Each mail eventually will download when I open it after it says that it's downloading from the server. As well, when new mail arrives to my hotmail, and I try expediting this by clicking on send/receive button in outlook, Outlook doesn't show any downloading and that window (send/receive) disappears and says, "no new messages." It's only later on and randomly that the message will go to outlook and again, never downloaded. Last evening I could not get into my hotmail accounts through internet explorer, spoke with a rep who then determined that my account had to be "regenerated" and it still did not work this morning. Again, on the phone with a rep who had to reset my password. Now I can get back in to hotmail but outlook is still not working

PLEASE.........SOMEBODY, CAN YOU HELP ME WITH SPECIFIC INSTRUCTIONS (which I'm good at following) to help me get back to working order

Also, I already tried redownloading explorer but the problem still remains........and I'm up to date with all hotfixes, etc

Thank you, thank you, thank you
(e-mail address removed)
 
N

Nikki Peterson [MVP - Outlook]

A good website for information on OE is:
http://www.tomsterdam.com/

This is a group to support Outlook from the Office group of programs.
Outlook Express is a part of Internet Explorer and is a quite different
program, despite its similar name.

You will probably get a faster and more expert answer if you post this to an
Outlook Express news group.

Try posting in one of these newsgroups:
microsoft.public.windows.inetexplorer.ie5.outlookexpress for OE 5.x
microsoft.public.windows.inetexplorer.ie55.outlookexpress for OE 5.5x
microsoft.public.windows.inetexplorer.ie6_outlookexpress for OE 6.x
microsoft.public.internet.outlookexpress.mac for OE for Macintosh

If those groups aren't carried on the news server that's carrying this group
try using msnews.microsoft.com (MS's public news server that's the source
for all the microsoft.public newsgroups).

OUTLOOK EXPRESS, included as part of Microsoft Internet
Explorer, offers standard Internet e-mail and news access,
required by many home and small-business users.

MICROSOFT OUTLOOK, provides comprehensive integrated e-mail,
including information management and collaboration capabilities,
required by a wide spectrum of users from home to small
business to large enterprise. Outlook has the Calendar and Tasks.

--
Nikki Peterson [MVP - Outlook]

All of a sudden I am having a problem receiving my email in outlook express
6. I used internet explorer/msn dial up, windows xp. When mail arrives, it
shows up in outlook but never downloads until I actually double click the
mail icon (which as well, only shows half the envelope icon). Each mail
eventually will download when I open it after it says that it's downloading
from the server. As well, when new mail arrives to my hotmail, and I try
expediting this by clicking on send/receive button in outlook, Outlook
doesn't show any downloading and that window (send/receive) disappears and
says, "no new messages." It's only later on and randomly that the message
will go to outlook and again, never downloaded. Last evening I could not
get into my hotmail accounts through internet explorer, spoke with a rep who
then determined that my account had to be "regenerated" and it still did
not work this morning. Again, on the phone with a rep who had to reset my
password. Now I can get back in to hotmail but outlook is still not
working.

PLEASE.........SOMEBODY, CAN YOU HELP ME WITH SPECIFIC INSTRUCTIONS (which
I'm good at following) to help me get back to working order.

Also, I already tried redownloading explorer but the problem still
remains........and I'm up to date with all hotfixes, etc.

Thank you, thank you, thank you.
(e-mail address removed)
 
S

sandra4453

Now, and again, all of a sudden, my messages are not being downloaded to oe! MSN keeps telling me this is not their problem but I find it strange how, last evening I was not able to get into my hotmail accounts. Coincidence that I'm all of a sudden having problems with hotmail account and oe? HELP!
 

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