S
sandra4453
All of a sudden I am having a problem receiving my email in outlook express 6. I used internet explorer/msn dial up, windows xp. When mail arrives, it shows up in outlook but never downloads until I actually double click the mail icon (which as well, only shows half the envelope icon). Each mail eventually will download when I open it after it says that it's downloading from the server. As well, when new mail arrives to my hotmail, and I try expediting this by clicking on send/receive button in outlook, Outlook doesn't show any downloading and that window (send/receive) disappears and says, "no new messages." It's only later on and randomly that the message will go to outlook and again, never downloaded. Last evening I could not get into my hotmail accounts through internet explorer, spoke with a rep who then determined that my account had to be "regenerated" and it still did not work this morning. Again, on the phone with a rep who had to reset my password. Now I can get back in to hotmail but outlook is still not working
PLEASE.........SOMEBODY, CAN YOU HELP ME WITH SPECIFIC INSTRUCTIONS (which I'm good at following) to help me get back to working order
Also, I already tried redownloading explorer but the problem still remains........and I'm up to date with all hotfixes, etc
Thank you, thank you, thank you
(e-mail address removed)
PLEASE.........SOMEBODY, CAN YOU HELP ME WITH SPECIFIC INSTRUCTIONS (which I'm good at following) to help me get back to working order
Also, I already tried redownloading explorer but the problem still remains........and I'm up to date with all hotfixes, etc
Thank you, thank you, thank you
(e-mail address removed)