Outlook Process will not exit

[trainguy77]

I am in the process of switching to exchange. I switched one person over and
now when they close outlook the process does not close. This only started
after they started connecting to the exchange server instead of pop3 and pst
files. It still runs in task manager. This means i can't open outlook until I
end the process. Any ideas? We have both trendmicro and cybersitter
installed. I unloaded trendmicro and disabled cybersitter. I even ended all
processes for those two programs still have the same problem. I have this
problem on all the windows 2000 computer i have tried its outlook 2003. I am
out of ideas. I don't think I have any more 3rd party outlook things
installed. It however does not do it when on XP machines. All users I haved
tried have the problem so it has to do with the machine. Any ideas?

 

[Milly Staples - MVP Outlook]

Some common reasons why Outlook will not shut down completely when you click
either the X or Exit:

1. PDA synchronization software with your PDA in the cradle.
2. WinFax Pro (especially 10.02 in Outlook 2003) - contact their support
for an alleged fix.
3. Franklin-Covey Plan Plus!
4. COM Add-ins.
5. Mail reminder add-ins that keep a stub of Outlook open in the background
to check for new mail and fire reminders.
6. Anti-virus/firewall programs that are set to scan incoming and outgoing
mail.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, trainguy77 asked:

| I am in the process of switching to exchange. I switched one person
| over and now when they close outlook the process does not close. This
| only started after they started connecting to the exchange server
| instead of pop3 and pst files. It still runs in task manager. This
| means i can't open outlook until I end the process. Any ideas? We
| have both trendmicro and cybersitter installed. I unloaded trendmicro
| and disabled cybersitter. I even ended all processes for those two
| programs still have the same problem. I have this problem on all the
| windows 2000 computer i have tried its outlook 2003. I am out of
| ideas. I don't think I have any more 3rd party outlook things
| installed. It however does not do it when on XP machines. All users I
| haved tried have the problem so it has to do with the machine. Any
| ideas?