Outlook Professional Plus 2007 won't start after install

J

john

Currently have Office 2003 pro. no problems. Installed office 2007 plus, all
works except Outlook. It will not start. Says encountered problem and caan't
start. Have run diagnostics and had try to start in safe mode. Still will not
start. Have never had problem with 2003. Have 2gb ram, 70gb open space on
hard drive, running windows xp pro. sp2. Any help or suggestions would be
appreciated.
 
B

Brian Tillman

john said:
Currently have Office 2003 pro. no problems. Installed office 2007
plus, all works except Outlook. It will not start. Says encountered
problem and caan't start. Have run diagnostics and had try to start
in safe mode. Still will not start. Have never had problem with 2003.
Have 2gb ram, 70gb open space on hard drive, running windows xp pro.
sp2. Any help or suggestions would be appreciated.

Did you allow the new Office to uninstall the prior version or di dyou
uninstall the prior version before installing the new Office?
 
J

john

I did not uninstall 2003, I did an upgrade. However, when I tried this
previously, I uninstalled 2003 and still had the same problem.
 

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