Outlook Profile and blank messages

[Kostas Grivas]

Hi there,

I am using OL2007 and sometimes i get messages that seem to have blank body.
In most cases they are plain text. However, if i enter through OWA to my
Exchange2007 the message is not blank. Also, if i create a new profile for my
account, the message is again visible.

So, most probably there is something wrong with the profile i use. Since
i've configured my Outlook in a specific way (views, fonts, groups etc) which
will be gone in case i create a new profile, my question is:

Is there a way to preserve/copy these settings in the new profile or is
there something i have to edit in the current profile (i guess in the
registry) which will fix my problem?

Thanks in advance.

 

[Hal Hostetler [MVP-P/I]]

Any chance you have an AntiVirus application installed that is setup to scan
your email?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[Kostas Grivas]

Yes. I do have FORTICLIENT from FORTINET and the same is used from other 60
users inside my company without any problem. A new observation is that all
these "blank" messages seem to be in TNEF format.

Hope you'llm help

Thanks
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