Outlook .pst cannot be accessed

[Marsha]

Starting today, I cannot download email (Office Outlook 2007/VISTA). I get
the message "Cannot start reminder service. Cannot show reminder. The message
interface has returned an unknown error. If this persists restart Outlook.
Cannot open item. Item may be damaged." I have shut down and restarted my
computer four times with no change. The Unread Items folder is gone along
with my contacts in the address book, and the calendar. And, I cannot move
messages to other folders. There is also a message saying "Receiving error
0x80040600." Does anyone know what the problem might be?
Thank you.

 

[Kathleen Orland]

As a first method of troubleshooting, try opening Outlook with the
/cleanreminders switch:

Start > Start Search > outlook.exe /cleanreminders
then hit enter

Note the space between outlook.exe and /cleanreminders

 

[Marsha]

I did exactly as you said and got the same message when Outlook tried to
receive messages "Receiving reported error (0x80040600) : 'Unknown Error
0x80040600'
I can't even get into my Junk mail folder.
Thank you for your help.

 

[Kathleen Orland]

Hello,

Please check this Microsoft link which specifically mentions your error
number, it should be very helpful to you:

http://support.microsoft.com/kb/814441/en-us

 

[Marsha]

Thank you, Kathleen. That took care of the problem. I think I need to delete
some stuff.