Outlook PST move issue

[Richard Pritzker]

I have a customer that purchased a new PC and wants to
move his outlook.pst file. He doesn't have the
outlook.pst file but afile called archive.pst which he
has been using with his Internet email. No problem
moving, but on the new PC (with Outlook XP, old PC had
OL2K), he can only see data prior to 2003. His current
data is not visible as it is on the old. I need some
ideas on how to fix this. Please help.

 

[Sue Mosher [MVP]]

Look for more .pst files on his machine: File | Data File Management.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers

 

[Richard Pritzker]

Thanks for the response Sue. It appears that he has been
using the called archive.pst. I didn't find any others on
his PC. I used Start | Search, *.pst and under advanced
selected "Search System folders" and "Search hidden files
and folders".

-----Original Message-----
Look for more .pst files on his machine: File | Data File Management.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers


"Richard Pritzker" <[email protected]> wrote

in message news:[email protected]...

 

[Sue Mosher [MVP]]

Did you look at the Data File Management dialog in Outlook itself?

 

[Richard Pritzker]

Yes. The only file there is the archive.pst and that's
the file he uses on his old PC. (I did find 2 other
outlook.pst files in different user profiles, but they
were 48kb each.)

 

[Sue Mosher [MVP]]

Is that his default data store?

ALso, when you run Outlook on his old PC, does he see all his data? If so, check the properties of that store.