M
MGR
this is a very strange problem that I am encountering at a client site.
Environment is Windows 2000 Terminal Server (sp4), Citrix Presentation server
3.0 (sp4), Office 2k3 (sp2), and a third party app (Exact Software -
JobBoss). Whenever a client at this site is running JobBoss and Outlook
together from Citrix - Outlook will randomly take the focus away from
JobBoss. If I run one program locally on the client's pc and the other thru
citrix I have no problem. If I have joboss published on one citrix box and
Outlook on another citrix box - no problem. I have witnessed the focus
change and there has been no input from the user in any way to cause this.
Unfortunately, I am not a programmer by any means. I have been running spy++
on a users pc to try to capture what is going on between the two apps and
cannot make much sense of it. If anyone can help an IT consultant who is on
the verge of insanity I would surely appreciate it.
Environment is Windows 2000 Terminal Server (sp4), Citrix Presentation server
3.0 (sp4), Office 2k3 (sp2), and a third party app (Exact Software -
JobBoss). Whenever a client at this site is running JobBoss and Outlook
together from Citrix - Outlook will randomly take the focus away from
JobBoss. If I run one program locally on the client's pc and the other thru
citrix I have no problem. If I have joboss published on one citrix box and
Outlook on another citrix box - no problem. I have witnessed the focus
change and there has been no input from the user in any way to cause this.
Unfortunately, I am not a programmer by any means. I have been running spy++
on a users pc to try to capture what is going on between the two apps and
cannot make much sense of it. If anyone can help an IT consultant who is on
the verge of insanity I would surely appreciate it.