Outlook reminders keep showing the reminder for deleted items

  • Thread starter Shai Levi ( Cornelis)
  • Start date
S

Shai Levi ( Cornelis)

I have Outlook 2007 and have reminders messages that keep popping up with the
same two meetings in every reminder window although the items no longer exist
in my calendar.
Trying to Dismiss, Dismiss All, Open Item or Snooze fails and display an
error message saying “Cannot turn off the reminder. You may be reminded
again. Cannot locate recurrence information for this appointment.†Or “Cannot
turn off the reminder. You may be reminded again. Cannot locate recurrence
information for this appointmentâ€
I tried running outlook with the /cleanreminders switch but it didn’t solve
the issue.

Does someone know what should I do in order to remove these two items from
the reminder?
 
J

Jocelyn Fiorello [MVP - Outlook]

Try using the /cleanfreebusy switch and see if that works.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
S

Shai Levi ( Cornelis)

Thanks, I already solve it by entering the calendar folder and changing the
view to active appointment. Although it indicated that the meeting were
already deleted I could find them there and delete them manually. After I
deleted them the reminder no longer shows them.
 

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