Outlook Repetitive Email

[Paula]

I work on a helpdesk and have over 40 standard emails set up as replies to
client enquiries. I'm moving over from Eudora to Outlook 2007 and would like
to know the best way to set these up in Outlook. Only a few items in the
email would need to be amended such as the salutation and a couple of other
blanks.

I've had a look and thought the best way would be to set the up as
signatures but a 'Training Expert' has told me to use Stationery but I can't
see how this would work. Any advice would be most welcome. Thanks in
advance!

 

[Brian Tillman [MVP - Outlook]]

I work on a helpdesk and have over 40 standard emails set up as replies to
client enquiries. I'm moving over from Eudora to Outlook 2007 and would
like
to know the best way to set these up in Outlook. Only a few items in the
email would need to be amended such as the salutation and a couple of
other
blanks.

I'd use the Drafts folder to hold the standard messages.

 

[Diane Poremsky [MVP]]

I'd use a templates, possibly stored in drafts.

Stationery - accessed using Actions, New message using... would also work.
But templates stored in an outlook folder is probably faster.

--
Diane Poremsky [MVP - Outlook]



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[John Blessing]

I work on a helpdesk and have over 40 standard emails set up as
replies to client enquiries. I'm moving over from Eudora to Outlook
2007 and would like to know the best way to set these up in Outlook.
Only a few items in the email would need to be amended such as the
salutation and a couple of other blanks.

I've had a look and thought the best way would be to set the up as
signatures but a 'Training Expert' has told me to use Stationery but
I can't see how this would work. Any advice would be most welcome.
Thanks in advance!

I couldn't live without shortkeys (see www.shortkeys.com). I have no
commercial interest in them, just a v. satisfied long-term user.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails