Outlook resends all preveiously sent emails daily

B

Bobby Boucher

I have a client email that resends all previously sent emails everyday. 3
weeks worth of emails (with 1 meg attachment to each)
To combat this problem, I have cleared his sent folder and turned off the
option to save a copy of emails in the sent folder. After that did nothing,
I also had him turn his laptop off after sending his morning report. Still
the old emails go out around 6:30am. No rules have been created on this
machine. Being that the client computer was turned off completely, this
problem has to reside on the server or elsewhere. Is this a server-side
option or setting? I have searched to resolve this problem, but have yet
to read of a similar problem on tech forums.
 
R

Roady [MVP]

The lack of detail in your post prevents us from giving us a more direct or
precise answer.

Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)
 
S

schmegly

Roady said:
The lack of detail in your post prevents us from giving us a more direct or
precise answer.

Include at least;
-your version of Outlook (Help-> About)
-type of mail account (POP3, IMAP, Exchange, HTTP, Outlook Connector,
Exchange, other...?)

I am surprised no one has caught this yet for you but your client's laptop
has an email virus I would suspect because this is exactly the product of
such an attack vector for a cumulative effort to DoS an email server right?
Does this sound familiar at all to you? Anyway, what gets me is how the
malware found in the "pure text" printable characters goes undetected by
onsite antivirus scans but it does. I have been battling this problem in
outlook express recently and I had to dissect the entire installation from
the operating system before getting it to stop sending emails, to include
hacking the registry and deleting anything to do with outlook in there.

Now so not to be confused M$'s older email client was Outlook Express as
opposed to Office's Outlook. OE has a neat feature that lets you see the
"pure text" in an email by doing a properties rightclick search on a suspect
email and then clicking details|message source|scrolling to the bottom you
will find all this alphanu gobbledeegook code. When it is really really long
you probably found the virus infected email. Note too that this code resides
or is embedded in a jpg, or a png picture that has been inserted into the
body of the email.

You have to have Outlook Express to do this apparently because this feature
has been eliminated in Outlook which is too bad. I would think that an
email virus should be caught with antivirus software but so far no such luck,
so the average user has to find another way until it is researched and
disclosed with solution from the "mighty antivirus companies" yeah right.
 
B

Bobby Boucher

The client is using Outlook 2007, the Exchange server is 2003. The email
type being used is exchange. ^^

Thanks for previous responses. I will check into the virus possibility.
This computer began acting this way out of the Box. Brand new, so I'm
sceptical of a virus, but it makes sense as a possibility.
 

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