Outlook RPC over HTTP address lists

[Matthew Roach]

I have Outlook setup to connect via RPC over HTTP when I am out of the office
and I can send and receive email fine. The problem comes when I try to
access the Address Lists residing on the Exchange server. I can see the
Global Address List fine, but whenever I click on any of the lists under "All
Address Lists", it gives me the following error:

"The address list could not be displayed. The connection to the Microsoft
Exchange Server is unavailable. Outlook must be online or connected to
complete this action."

Outlook says it is "Connected" and everything works when on the network.

A little info in case it matters:
Exchange 2003 SP2 on Windows 2003 Server SP1
Outlook 2003
everything has the latest updates.

Thanks for any help.

 

[Roady [MVP]]

"but whenever I click on any of the lists under "All Address Lists""

So what is listed there for you? Are these address books actually available
with your current connection? If it is the Outlook Address Book service
remove it from your account settings, restart Outlook and add it again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have Outlook setup to connect via RPC over HTTP when I am out of the
office
and I can send and receive email fine. The problem comes when I try to
access the Address Lists residing on the Exchange server. I can see the
Global Address List fine, but whenever I click on any of the lists under
"All
Address Lists", it gives me the following error:

"The address list could not be displayed. The connection to the Microsoft
Exchange Server is unavailable. Outlook must be online or connected to
complete this action."

Outlook says it is "Connected" and everything works when on the network.

A little info in case it matters:
Exchange 2003 SP2 on Windows 2003 Server SP1
Outlook 2003
everything has the latest updates.

Thanks for any help.

 

[Matthew Roach]

Sorry. Under the "All Address Lists" are all of the custom Exchange address
lists as well as the All Users, All Contacts, etc. default lists. All of
these are available when connected in the office.

 

[Matthew Roach]

Does anyone have any idea? Is this just a "feature" I have to live with?

 

[Brian Tillman]

Does anyone have any idea? Is this just a "feature" I have to live
with?

You didn't answer any of Robert's questions. Did you do anything he
suggested?

 

[Matthew Roach]

I answered all of Robert's questions, but in case there was any confusion...

The address lists are Exchange generated and not in an Outlook Address Book
service.

The Address Lists listed are the default Exchange lists (All Contacts, All
Users, etc) as well as a couple of custom query based lists. None of the
lists work outside of the office when using RPC over HTTP, but they are still
listed. All of the lists work inside the office.

I hope this clears things up.