Outlook rules and opening emails with attachments issue

D

denist80

Hello MS Outlook Gurus,

I will really appreciate someone's help.

I have 2 issues with my outlook that I cannot resolve. I run MS
Outlook 2000 SP-3 on XP Pro SP 2 in the Windows domain environment
with Exchange 2000 Server.

1. Outlook seems to work fine, somewhat slow but fine, as long as
don't open any emails with attachments, big or small doesn't really
matter. As soon as I open an email with an attachment it freezes and
its status changes to "Not responding" in the Task Manager. Could you
please tell me how I can troubleshoot this problem? What can cause
this kind of behavior in Outlook?

2. I cannot get to work some of the Outlook rules. Here is what I'm
trying to do:
If an email come from (e-mail address removed) and has <a phrase 1 in
the body of the email> or <a phrase 2 in the body of the email> put it
in this Folder.
I created this rule:
Apply this rule after the message arrives with (e-mail address removed)
in the senders address and with <phrase 1> or <phrase 2> in the body
move it to <Folder> folder.
Nothing fancy and pretty straight forward. I thought I might have had
a conflict with other rules but when I run this rule manually against
the folder where all this emails are it doesn't work either. No idea
why?

Please let me know if you have any question.

Thank you in advance.

Denis T
 
D

denist80

Hey,

Thanks for your response.

I'll check the antivirus software and see if it makes any difference.
Regarding the Outlook temp folder. I cleaned it but no luck.

How about the rule problem? Do you have any suggestions?

Thanks,

Denis T
On Jun 26, 11:38 am, TechieBird <[email protected]>
wrote:
 

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