Outlook Rules don't send specified template

[pubscout]

Sorry to bring this up again in a different thread, but this is becoming most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a specific
template to a selected person on my email list, and I set a condition to send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as an .oft
file. While creating the rule, I selected that template as the one to use in
my reply.

After repeated tests from my contact, his incoming mail is sent to the
folder I chose, but the specified template does not get sent back to him. I
have received a message that says "Rules in error--reply cannot be sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I can't
figure out where. Any help from any MVP would be appreciated. I do not want
to use a third-party solution, as I feel this is something Outlook should be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

Disable the move command (or make a rule that just uses the template) - does
the reply error? Are you using different addresses each time - autoreplies
are 1 per address for session so you either need to restart outlook or test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

 

[pubscout]

When you say "disable the move command" do you also mean that I shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation isn't in
effect. The specified template, however, does sit in my Outbox, but it has no
address to send to.

Disable the move command (or make a rule that just uses the template) - does
the reply error? Are you using different addresses each time - autoreplies
are 1 per address for session so you either need to restart outlook or test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a specific
template to a selected person on my email list, and I set a condition to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as an
.oft
file. While creating the rule, I selected that template as the one to use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to the
folder I chose, but the specified template does not get sent back to him.
I
have received a message that says "Rules in error--reply cannot be sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I can't
figure out where. Any help from any MVP would be appreciated. I do not
want
to use a third-party solution, as I feel this is something Outlook should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

I disabled the Move command and selected only "Reply with a specified
template." No go. Got the "Rules in Error" message...cannot send reply.

Disable the move command (or make a rule that just uses the template) - does
the reply error? Are you using different addresses each time - autoreplies
are 1 per address for session so you either need to restart outlook or test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a specific
template to a selected person on my email list, and I set a condition to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as an
.oft
file. While creating the rule, I selected that template as the one to use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to the
folder I chose, but the specified template does not get sent back to him.
I
have received a message that says "Rules in error--reply cannot be sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I can't
figure out where. Any help from any MVP would be appreciated. I do not
want
to use a third-party solution, as I feel this is something Outlook should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

No reply has ever been sent, so the once per session explanation isn't in
effect. The specified template, however, does sit in my Outbox, but it has
no
address to send to.

so it loads the template but doesn't address it (or something) yet saves it
to the outbox? The only condition right now is send the template, right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation isn't in
effect. The specified template, however, does sit in my Outbox, but it has
no
address to send to.

Disable the move command (or make a rule that just uses the template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a specific
template to a selected person on my email list, and I set a condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as an
.oft
file. While creating the rule, I selected that template as the one to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to the
folder I chose, but the specified template does not get sent back to
him.
I
have received a message that says "Rules in error--reply cannot be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I can't
figure out where. Any help from any MVP would be appreciated. I do not
want
to use a third-party solution, as I feel this is something Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

I have tried it with a few new templates. No go.

No reply has ever been sent, so the once per session explanation isn't in
effect. The specified template, however, does sit in my Outbox, but it has
no
address to send to.

so it loads the template but doesn't address it (or something) yet saves it
to the outbox? The only condition right now is send the template, right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation isn't in
effect. The specified template, however, does sit in my Outbox, but it has
no
address to send to.

Disable the move command (or make a rule that just uses the template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a specific
template to a selected person on my email list, and I set a condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as an
.oft
file. While creating the rule, I selected that template as the one to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to the
folder I chose, but the specified template does not get sent back to
him.
I
have received a message that says "Rules in error--reply cannot be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I can't
figure out where. Any help from any MVP would be appreciated. I do not
want
to use a third-party solution, as I feel this is something Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

just a subject and message body in the template? the to and from fields are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

No reply has ever been sent, so the once per session explanation isn't
in
effect. The specified template, however, does sit in my Outbox, but it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet saves
it
to the outbox? The only condition right now is send the template, right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation isn't
in
effect. The specified template, however, does sit in my Outbox, but it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as
an
.oft
file. While creating the rule, I selected that template as the one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to
the
folder I chose, but the specified template does not get sent back to
him.
I
have received a message that says "Rules in error--reply cannot be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I
can't
figure out where. Any help from any MVP would be appreciated. I do
not
want
to use a third-party solution, as I feel this is something Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

yes.

just a subject and message body in the template? the to and from fields are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

No reply has ever been sent, so the once per session explanation isn't
in
effect. The specified template, however, does sit in my Outbox, but it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet saves
it
to the outbox? The only condition right now is send the template, right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation isn't
in
effect. The specified template, however, does sit in my Outbox, but it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as
an
.oft
file. While creating the rule, I selected that template as the one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to
the
folder I chose, but the specified template does not get sent back to
him.
I
have received a message that says "Rules in error--reply cannot be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I
can't
figure out where. Any help from any MVP would be appreciated. I do
not
want
to use a third-party solution, as I feel this is something Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

Wait. You said the "from" field? There is no "from" field in the template I
created. Just a To: field, a CC: field, and a BCC: Field.

just a subject and message body in the template? the to and from fields are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

No reply has ever been sent, so the once per session explanation isn't
in
effect. The specified template, however, does sit in my Outbox, but it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet saves
it
to the outbox? The only condition right now is send the template, right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation isn't
in
effect. The specified template, however, does sit in my Outbox, but it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as
an
.oft
file. While creating the rule, I selected that template as the one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to
the
folder I chose, but the specified template does not get sent back to
him.
I
have received a message that says "Rules in error--reply cannot be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I
can't
figure out where. Any help from any MVP would be appreciated. I do
not
want
to use a third-party solution, as I feel this is something Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

From field should be empty too (I have mine 'turned on' all the time - its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the rule?
Have you rebooted between the time the error began and the last try? (It
shouldn't make a difference and doesn't here - but my auto reply rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the template
I
created. Just a To: field, a CC: field, and a BCC: Field.

just a subject and message body in the template? the to and from fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox, but
it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet
saves
it
to the outbox? The only condition right now is send the template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox, but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange
server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it
as
an
.oft
file. While creating the rule, I selected that template as the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent
to
the
folder I chose, but the specified template does not get sent back
to
him.
I
have received a message that says "Rules in error--reply cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I
can't
figure out where. Any help from any MVP would be appreciated. I
do
not
want
to use a third-party solution, as I feel this is something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

From field was empty; Diagnostics revealed no issue; tried to move template
to my Docs, but it was invisible in drop down menu. Got the "Rules in
Error--cannot send reply" message again. All other outgoing e-mails have no
problems. rebooting has no effect.

From field should be empty too (I have mine 'turned on' all the time - its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the rule?
Have you rebooted between the time the error began and the last try? (It
shouldn't make a difference and doesn't here - but my auto reply rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the template
I
created. Just a To: field, a CC: field, and a BCC: Field.

just a subject and message body in the template? the to and from fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox, but
it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet
saves
it
to the outbox? The only condition right now is send the template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox, but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange
server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it
as
an
.oft
file. While creating the rule, I selected that template as the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is sent
to
the
folder I chose, but the specified template does not get sent back
to
him.
I
have received a message that says "Rules in error--reply cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I
can't
figure out where. Any help from any MVP would be appreciated. I
do
not
want
to use a third-party solution, as I feel this is something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

when its in my docs you need to browse for it when select the template to
use. (I always put them in my docs so I can back them up easier.)

choose User templates in file system, Browse, locate the folder and click
ok. if you picked the correct folder where you placed it, it will be listed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

From field was empty; Diagnostics revealed no issue; tried to move
template
to my Docs, but it was invisible in drop down menu. Got the "Rules in
Error--cannot send reply" message again. All other outgoing e-mails have
no
problems. rebooting has no effect.

From field should be empty too (I have mine 'turned on' all the time -
its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the rule?
Have you rebooted between the time the error began and the last try? (It
shouldn't make a difference and doesn't here - but my auto reply rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the
template
I
created. Just a To: field, a CC: field, and a BCC: Field.

:

just a subject and message body in the template? the to and from
fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox,
but
it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet
saves
it
to the outbox? The only condition right now is send the template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox,
but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart
outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this
is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange
server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved
it
as
an
.oft
file. While creating the rule, I selected that template as the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is
sent
to
the
folder I chose, but the specified template does not get sent
back
to
him.
I
have received a message that says "Rules in error--reply
cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere,
but I
can't
figure out where. Any help from any MVP would be appreciated.
I
do
not
want
to use a third-party solution, as I feel this is something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

Tried moving the template to My Docs, found it and launched the rule. Error
message came "Rules in Error--cannot send reply."

when its in my docs you need to browse for it when select the template to
use. (I always put them in my docs so I can back them up easier.)

choose User templates in file system, Browse, locate the folder and click
ok. if you picked the correct folder where you placed it, it will be listed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

From field was empty; Diagnostics revealed no issue; tried to move
template
to my Docs, but it was invisible in drop down menu. Got the "Rules in
Error--cannot send reply" message again. All other outgoing e-mails have
no
problems. rebooting has no effect.

From field should be empty too (I have mine 'turned on' all the time -
its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the rule?
Have you rebooted between the time the error began and the last try? (It
shouldn't make a difference and doesn't here - but my auto reply rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the
template
I
created. Just a To: field, a CC: field, and a BCC: Field.

:

just a subject and message body in the template? the to and from
fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox,
but
it
has
no
address to send to.

so it loads the template but doesn't address it (or something) yet
saves
it
to the outbox? The only condition right now is send the template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session explanation
isn't
in
effect. The specified template, however, does sit in my Outbox,
but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each time -
autoreplies
are 1 per address for session so you either need to restart
outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this
is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange
server.
I create a rule from scratch. I set the conditions to mail a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved
it
as
an
.oft
file. While creating the rule, I selected that template as the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is
sent
to
the
folder I chose, but the specified template does not get sent
back
to
him.
I
have received a message that says "Rules in error--reply
cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere,
but I
can't
figure out where. Any help from any MVP would be appreciated.
I
do
not
want
to use a third-party solution, as I feel this is something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

Can you send me a screen shot of the error and your template so I can test
it exactly the way you are trying to do it?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Tried moving the template to My Docs, found it and launched the rule.
Error
message came "Rules in Error--cannot send reply."

when its in my docs you need to browse for it when select the template to
use. (I always put them in my docs so I can back them up easier.)

choose User templates in file system, Browse, locate the folder and click
ok. if you picked the correct folder where you placed it, it will be
listed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

From field was empty; Diagnostics revealed no issue; tried to move
template
to my Docs, but it was invisible in drop down menu. Got the "Rules in
Error--cannot send reply" message again. All other outgoing e-mails
have
no
problems. rebooting has no effect.

:

From field should be empty too (I have mine 'turned on' all the
ime -
its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the rule?
Have you rebooted between the time the error began and the last try?
(It
shouldn't make a difference and doesn't here - but my auto reply rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the
template
I
created. Just a To: field, a CC: field, and a BCC: Field.

:

just a subject and message body in the template? the to and from
fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

so it loads the template but doesn't address it (or something)
yet
saves
it
to the outbox? The only condition right now is send the
template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that
I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each
time -
autoreplies
are 1 per address for session so you either need to restart
outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
Sorry to bring this up again in a different thread, but
this
is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no
exchange
server.
I create a rule from scratch. I set the conditions to mail
a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I
made.

I created the template from an Outlook mail message and
saved
it
as
an
.oft
file. While creating the rule, I selected that template as
the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is
sent
to
the
folder I chose, but the specified template does not get
sent
back
to
him.
I
have received a message that says "Rules in error--reply
cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere,
but I
can't
figure out where. Any help from any MVP would be
appreciated.
I
do
not
want
to use a third-party solution, as I feel this is something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[pubscout]

I'll send you the template, but how do I make a screen shot?
And to what address do I send it?

Can you send me a screen shot of the error and your template so I can test
it exactly the way you are trying to do it?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Tried moving the template to My Docs, found it and launched the rule.
Error
message came "Rules in Error--cannot send reply."

when its in my docs you need to browse for it when select the template to
use. (I always put them in my docs so I can back them up easier.)

choose User templates in file system, Browse, locate the folder and click
ok. if you picked the correct folder where you placed it, it will be
listed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

From field was empty; Diagnostics revealed no issue; tried to move
template
to my Docs, but it was invisible in drop down menu. Got the "Rules in
Error--cannot send reply" message again. All other outgoing e-mails
have
no
problems. rebooting has no effect.

:

From field should be empty too (I have mine 'turned on' all the
ime -
its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the rule?
Have you rebooted between the time the error began and the last try?
(It
shouldn't make a difference and doesn't here - but my auto reply rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the
template
I
created. Just a To: field, a CC: field, and a BCC: Field.

:

just a subject and message body in the template? the to and from
fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

so it loads the template but doesn't address it (or something)
yet
saves
it
to the outbox? The only condition right now is send the
template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

When you say "disable the move command" do you also mean that
I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses the
template) -
does
the reply error? Are you using different addresses each
time -
autoreplies
are 1 per address for session so you either need to restart
outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
Sorry to bring this up again in a different thread, but
this
is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no
exchange
server.
I create a rule from scratch. I set the conditions to mail
a
specific
template to a selected person on my email list, and I set a
condition
to
send
their original email to be sent to a spcified folder I
made.

I created the template from an Outlook mail message and
saved
it
as
an
.oft
file. While creating the rule, I selected that template as
the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail is
sent
to
the
folder I chose, but the specified template does not get
sent
back
to
him.
I
have received a message that says "Rules in error--reply
cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up somewhere,
but I
can't
figure out where. Any help from any MVP would be
appreciated.
I
do
not
want
to use a third-party solution, as I feel this is something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Diane Poremsky [MVP]]

send it to the address I use on the forum - (e-mail address removed).

To take screenshot, open the dialog, select the rule so it shows in the
lower part of the dialog then press Alt+PrtSc (the print screen key may be
abbreviated differently on your keyboard or written out in full). Paste it
directly into the email or into paint then save as jpg and attach.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I'll send you the template, but how do I make a screen shot?
And to what address do I send it?

Can you send me a screen shot of the error and your template so I can
test
it exactly the way you are trying to do it?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Tried moving the template to My Docs, found it and launched the rule.
Error
message came "Rules in Error--cannot send reply."

:

when its in my docs you need to browse for it when select the template
to
use. (I always put them in my docs so I can back them up easier.)

choose User templates in file system, Browse, locate the folder and
click
ok. if you picked the correct folder where you placed it, it will be
listed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

From field was empty; Diagnostics revealed no issue; tried to move
template
to my Docs, but it was invisible in drop down menu. Got the "Rules
in
Error--cannot send reply" message again. All other outgoing e-mails
have
no
problems. rebooting has no effect.

:

From field should be empty too (I have mine 'turned on' all the
ime -
its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the
rule?
Have you rebooted between the time the error began and the last
try?
(It
shouldn't make a difference and doesn't here - but my auto reply
rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the
template
I
created. Just a To: field, a CC: field, and a BCC: Field.

:

just a subject and message body in the template? the to and
from
fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

so it loads the template but doesn't address it (or
something)
yet
saves
it
to the outbox? The only condition right now is send the
template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
When you say "disable the move command" do you also mean
that
I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses
the
template) -
does
the reply error? Are you using different addresses each
time -
autoreplies
are 1 per address for session so you either need to
restart
outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center:
http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
Sorry to bring this up again in a different thread, but
this
is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no
exchange
server.
I create a rule from scratch. I set the conditions to
mail
a
specific
template to a selected person on my email list, and I
set a
condition
to
send
their original email to be sent to a spcified folder I
made.

I created the template from an Outlook mail message and
saved
it
as
an
.oft
file. While creating the rule, I selected that template
as
the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail
is
sent
to
the
folder I chose, but the specified template does not get
sent
back
to
him.
I
have received a message that says "Rules in error--reply
cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up
somewhere,
but I
can't
figure out where. Any help from any MVP would be
appreciated.
I
do
not
want
to use a third-party solution, as I feel this is
something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Mbroughton]

I have this same issue. If you need any further information, please let me
know
Malinda

I disabled the Move command and selected only "Reply with a specified
template." No go. Got the "Rules in Error" message...cannot send reply.

Disable the move command (or make a rule that just uses the template) - does
the reply error? Are you using different addresses each time - autoreplies
are 1 per address for session so you either need to restart outlook or test
with several addresses.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Sorry to bring this up again in a different thread, but this is becoming
most
frustrating. I use Outlook 2007; I am the admin, no exchange server.
I create a rule from scratch. I set the conditions to mail a specific
template to a selected person on my email list, and I set a condition to
send
their original email to be sent to a spcified folder I made.

I created the template from an Outlook mail message and saved it as an
.oft
file. While creating the rule, I selected that template as the one to use
in
my reply.

After repeated tests from my contact, his incoming mail is sent to the
folder I chose, but the specified template does not get sent back to him.
I
have received a message that says "Rules in error--reply cannot be sent."

Why can't it be sent? Obviously, I'm screwing up somewhere, but I can't
figure out where. Any help from any MVP would be appreciated. I do not
want
to use a third-party solution, as I feel this is something Outlook should
be
able to do pretty easily.

Why won't my specified template get sent?

 

[Stanley]

Got the same problem here, after some searching i found that error come from
a bug with a recent outlook update.

Some said remove office SP2 update will make it work again, but in my case
it's still SP1. Then i start looking at updates installed in control panel,
found KB969907 is the most recent outlook update, remove it, try auto reply,
bingo ! It works again.

So i could say that stupid KB969907 update causing the bug, at least in SP1.
Hope this could help.

 

[Mbroughton]

I was having this same issue (exactly I believe) therefore I was going to
send my screen prints to Diane in hopes that more info would help solve this
issue. However, when I went to run the rule... it worked!

The only thing I have done to my pc was to upgrade my .net program to v3.5
sp1 (this solved another issue) and apparently is has solved this one... at
least it's an easy thing to try and it won't hurt anything to be updated.

Good Luck - if I can help by sending my screen prints - please let me know.
Malinda

send it to the address I use on the forum - (e-mail address removed).

To take screenshot, open the dialog, select the rule so it shows in the
lower part of the dialog then press Alt+PrtSc (the print screen key may be
abbreviated differently on your keyboard or written out in full). Paste it
directly into the email or into paint then save as jpg and attach.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

I'll send you the template, but how do I make a screen shot?
And to what address do I send it?

Can you send me a screen shot of the error and your template so I can
test
it exactly the way you are trying to do it?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Tried moving the template to My Docs, found it and launched the rule.
Error
message came "Rules in Error--cannot send reply."

:

when its in my docs you need to browse for it when select the template
to
use. (I always put them in my docs so I can back them up easier.)

choose User templates in file system, Browse, locate the folder and
click
ok. if you picked the correct folder where you placed it, it will be
listed.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

From field was empty; Diagnostics revealed no issue; tried to move
template
to my Docs, but it was invisible in drop down menu. Got the "Rules
in
Error--cannot send reply" message again. All other outgoing e-mails
have
no
problems. rebooting has no effect.

:

From field should be empty too (I have mine 'turned on' all the
ime -
its
on the options tab.)

Have you tried office diagnostics?
Did you move the template to a new location after creating the
rule?
Have you rebooted between the time the error began and the last
try?
(It
shouldn't make a difference and doesn't here - but my auto reply
rule
works.)

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Wait. You said the "from" field? There is no "from" field in the
template
I
created. Just a To: field, a CC: field, and a BCC: Field.

:

just a subject and message body in the template? the to and
from
fields
are
empty?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have tried it with a few new templates. No go.

:

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

so it loads the template but doesn't address it (or
something)
yet
saves
it
to the outbox? The only condition right now is send the
template,
right?
Try it with a new template.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
When you say "disable the move command" do you also mean
that
I
shouldn't
delete it in the rule?

No reply has ever been sent, so the once per session
explanation
isn't
in
effect. The specified template, however, does sit in my
Outbox,
but
it
has
no
address to send to.

:

Disable the move command (or make a rule that just uses
the
template) -
does
the reply error? Are you using different addresses each
time -
autoreplies
are 1 per address for session so you either need to
restart
outlook
or
test
with several addresses.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center:
http://www.slipstick.com

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

message
Sorry to bring this up again in a different thread, but
this
is
becoming
most
frustrating. I use Outlook 2007; I am the admin, no
exchange
server.
I create a rule from scratch. I set the conditions to
mail
a
specific
template to a selected person on my email list, and I
set a
condition
to
send
their original email to be sent to a spcified folder I
made.

I created the template from an Outlook mail message and
saved
it
as
an
.oft
file. While creating the rule, I selected that template
as
the
one
to
use
in
my reply.

After repeated tests from my contact, his incoming mail
is
sent
to
the
folder I chose, but the specified template does not get
sent
back
to
him.
I
have received a message that says "Rules in error--reply
cannot
be
sent."

Why can't it be sent? Obviously, I'm screwing up
somewhere,
but I
can't
figure out where. Any help from any MVP would be
appreciated.
I
do
not
want
to use a third-party solution, as I feel this is
something
Outlook
should
be
able to do pretty easily.

Why won't my specified template get sent?