OUTLOOK says PROFILE NOT CONFIGURED-how do I do this?

[Jane]

Just installed MS Office 2003 Basic on new computer using Windows XP-includes
MS Excel, Word & Outlook. ISP is Bt Yahoo dial up with Outlook Express for
e-mail. When trying to open MS Otlook to set up for Address Book etc. cannot
get into program at all - message appears 'Unable to open default e-mail
folders. Your profile is not configured' done all checks I can think of via
Contol Panel-Mail + checked Internet connections + Properties of Outlook but
cannot see where to set profiles. Wizard will not even start on openinhg
Outlook. Help please!!!!

 

[Clayton]

Go back to "Mail" in control panel and click on "profiles.
Delete the old and add a new.

Clayton

 

[Jane]

Thanks Clayton but had already checked this - no name was there at all so
created new profile her, but still came up saying no profile configured. any
other idea pelase??

 

[AndreasRoeder]

Thanks Clayton but had already checked this - no name was there at
all so created new profile her, but still came up saying no profile
configured. any other idea pelase??

Hi Jane,
first read
http://www.andreas-roeder.net/phpBB2/viewtopic.php?t=43
have you already done this?

 

[Clayton]

Jane,

have you went into add remove programs and choose change and select repair.
If that doesn't work I would reinstall office. Male sure you reboot after the
reapir.

Clayton

 

[Jane]

Thanks - thought I had done this but will try again!