Outlook search/indexing problem

K

Kay Mc

I am trying to search my email but outlook is constantly indexing so I do not
get any results from my search.
I am using Windows Vista Ultimate and running MicrosoftOffice Professional
Plus 2007/Microsoft Office Outlook 2007

When I try to search my email I get the following error messages:
Search results may be incomplete because items are still being indexed
Click here for more details says “Outlook is currently indexing your itemsâ€
107 items remaining in personal folder
227 items remaining across all open mailboxes

When I changed the indexing status to only include my personal folders and
not the others (IMAP and POP e-mail accounts, RSS feeds, but NOT Microsoft
Windows Live Mail) it still says my indexing status is:
107 items remaining in personal folder
107 items remaining across all open mailboxes

I have looked at help on line and done the following:
Reset indexing by rebuilding my Instant Search catalogue
Instant Search is enabled
I have also run:
Problem support and Solutions “solve problems on your computer†and nothing
has been highlighted
Office Diagnostics in Outlook but no issues or problems were found. The only
issue it did have was with the “Update Diagnostic — Unable to access a
required file The Update Diagnostic was unable to run because it requires a
file that you have chosen not to download. “ So about a week ago I have given
permission via Excel, PowerPoint, or Word to the Trust Centre: Privacy
Options: ticked “Download a file periodically that helps determine system
problemsâ€

I am still getting the problem above and unable to search in Outlook; can
anyone offer any further advice to resolve this?
 
G

Grendor1

Hello,

This will sound stupid to you but don't use the Search button listed in the
start menu.
The best way to search for a message is to open outlook 2007 then use the
internal outlook search feature as it give you options to search by. The only
time i get an indexing problem is when i use the search button on the start
menu. And I have over 10,000 messages stored and very few archived.

Hope this helps as im no expert.
Fred
 
J

jason

if you search for mails you should do that in outlook.
if it is still not working you should installd WDS (if you hav not).

my favourite solution is still Lookeen, a search tool for outlook which is
powerful and which has a lot of features. (www.lookeen.com)

greets j.
 
B

Brian Tillman [MVP - Outlook]

I am trying to search my email but outlook is constantly indexing so I do not
get any results from my search.

No need to post more than once.
 
K

Kay Mc

Thanks for the reply however, I dont use the search button listed in the
start menu, I am using search in Outlook (although that’s worth knowing).
Thanks
 
K

Kay Mc

Thanks for the information but I would prefer to fix the problem rather than
use a work around or download anything new at this stage.

I have been doing what it says in this article which Brian Tillman
[MVP-Outlook] kindly posted for someone else.
http://www.msoutlook.info/question/47

I have repaired all the pst-files I can find and now my personal folders is
showing 0 files left to index but other folders is still indexing and the
number keeps going up, although I think its stuck at 30!!
When the index was 0 I did a search in Outlook to test it but it still
didn’t come up with any results.
So I am going to do another rebuild later to see if this works!

Any other solutions on how to fix this would be greatly appreciated.
Many thanks.
 

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