Outlook + Secure Email Certificates = FAIL

M

Michael

Hey Everyone,

Firstly I like to think I know what i'm doing when it comes to outlook and computing in general but this problem's really got me stumpted. Not to mention when I try to ask someone at microsoft they won't let me since my corporate key is apparently "non-genuine" but anyways.

The issue is, when the end user (who has a valid, signed, certificate issued by verisign) double clicks on an encrypted email is prompts him for a password. He types it in and all is well. But when he double clicks on another encrypted email, it doesn't prompt him for a password.

He wants it to prompt him everytime and I just can't figure out how to do it. The security setting on the certificate is set to HIGH so it should prompt him everytime its used. The main thing here is he wants it to prompt him everytime.

Any thoughts?
 

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