Outlook Send Error (0x80042109)

[JP]

Cannot send in Outlook 2002'

Task 'Zoomnet - Sending' reported error (0x80042109) : 'Outlook is unable to
connect to your outgoing (SMTP) e-mail server. If you continue to receive
this message, contact your server administrator or Internet service provider
(ISP).'

All updates completed, Have Norton 2006', Windows XP, Office 2002', Tried
shutting down all firewalls & virus programs, read dozens of emails in
discussion groups. ISP says it a windows problem.

Need help! Working on road. Is there an answer to this Problem???????????????

 

[K. Orland]

Are you running both the Norton firewall and Windows firewall? Disable one.
Make sure Outlook.exe is added to allow outgoing access.
Also, have you updated Norton recently? Check their website for any possible
issues.
Are you trying to connect to a server other than your ISP's?

 

[JP]

Windows Firewall is disabled.
Outlook.exe is allowed access.
All update with Norton & Windows current.
I am only connect to my server.
Have not checked with Norton's for possible issues.
ISP is earthlink. Server outgoing set at 587.

I have disabled both Norton & Windows Firewall and still have same result.

Thanks for response. Any further suggestions?
JP

 

[K. Orland]

Can you telnet to port 25 of the server? If not, the problem is not with
Outlook. Have you verified the server name is correct?
--
Kathleen Orland

http://www.howto-outlook.com/

 

[JP]

Changed to 25 on server and that corrected the problem.
Thank You
JP

 

[S.W.]

I am getting the receive portion of this problem (0x80042108) I have
completed many of the same tasks including telnet 110 with no fail..... any
ideas on this kind of problem ??

 

[alx28]

You must enter the outgoing SMTP server name of your ISP meaning the
people you pay for internet service. For example let's say you have a
verizon.net account, but your internet service provider is now optimum
online or cablevision, you would have to enter incoming.verizon.net for
the incoming mail server and mail.optonline.net for the outgoing. The
outgoing mail server must and has to be your ISP's outgoing mail
server's name.