Outlook Shortcut bar - Public Folder shortcut shows wrong quantity

W

Wayne

We use Exchange 2003 and Outlook 2002 (XP).
The shortcuts to public folders which we have added onto the Outlook
Shortcut Bar show a number in brackets, but this number is wrong. ie
if there is 2 unread items in the 'Forms' public folder, the shortcut
shows 'Forms (4)'.
This problem had occurred once before, and I found that if I
re-created the public folders (a long and time consuming process),
then the shortcuts showed the correct quantity. Last night our power
went off, and after the UPS ran out, the Exchange server lost power.
Today, the shortcuts all show an incorrect quantity again. I am
assuming that something was corrupted when the power went off.
Can anyone tell me how to fix this, or does anyone know if there is a
setting somewhere that just needs to be reset, etc?
Thanks - Wayne
 

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