Outlook shows duplicate names and folders

[Terry]

Using Outlook 2003. In our contacts we have three folders: 1. “Contactâ€, 2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates in any of
the contact folders.

Yet, when starting a new e mail message, when I click on the “to†button to
select a name there are duplicate names in the “contact†folder, there is no
“Golf Members†or “Social Members†folder, but there are folders called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let alone several
times, why there are duplicates in the contact folder and cannot find the
other two folders.

I went under tools and address book removed the several listings of the
“Golfing Members†folder (which had no names in it). But still cannot find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in contacts just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Russ Valentine [MVP-Outlook]]

State how you configured the Outlook Address Book Service in your profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address book
view.

 

[Terry]

I do not understand what you are asking.
What I want it to do is work the way it has for the past several years

State how you configured the Outlook Address Book Service in your profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address book
view.

--
Russ Valentine
[MVP-Outlook]

Using Outlook 2003. In our contacts we have three folders: 1. “Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates in any of
the contact folders.

Yet, when starting a new e mail message, when I click on the “to†button
to
select a name there are duplicate names in the “contact†folder, there is
no
“Golf Members†or “Social Members†folder, but there are folders called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let alone
several
times, why there are duplicates in the contact folder and cannot find the
other two folders.

I went under tools and address book removed the several listings of the
“Golfing Members†folder (which had no names in it). But still cannot find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Russ Valentine [MVP-Outlook]]

Without any information on what stopped working the way you think it should
or the steps to reproduce the problem, I can only you suggest that you read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't understand.

--
Russ Valentine
[MVP-Outlook]

I do not understand what you are asking.
What I want it to do is work the way it has for the past several years

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address
book
view.

--
Russ Valentine
[MVP-Outlook]

Using Outlook 2003. In our contacts we have three folders: 1. “Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates in any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “toâ€
button
to
select a name there are duplicate names in the “contact†folder, there
is
no
“Golf Members†or “Social Members†folder, but there are folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let alone
several
times, why there are duplicates in the contact folder and cannot find
the
other two folders.

I went under tools and address book removed the several listings of the
“Golfing Members†folder (which had no names in it). But still cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Terry]

Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to†for a new message the address book shows all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and important
mail and then delete the profile and start over

Without any information on what stopped working the way you think it should
or the steps to reproduce the problem, I can only you suggest that you read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't understand.

--
Russ Valentine
[MVP-Outlook]

I do not understand what you are asking.
What I want it to do is work the way it has for the past several years

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address
book
view.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003. In our contacts we have three folders: 1. “Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates in any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “toâ€
button
to
select a name there are duplicate names in the “contact†folder, there
is
no
“Golf Members†or “Social Members†folder, but there are folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let alone
several
times, why there are duplicates in the contact folder and cannot find
the
other two folders.

I went under tools and address book removed the several listings of the
“Golfing Members†folder (which had no names in it). But still cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Russ Valentine [MVP-Outlook]]

Clarify what you mean by "shows all the duplicates." Do you mean duplicate
folders or duplicate Contacts within each folder? Can you think of any
changes you made to your Outlook setup just before the problem arose? Do you
run sync software against your Outlook profile?
Whatever you do, do NOT export or import any Outlook data. That will only
create new problems and fix none.
--
Russ Valentine
[MVP-Outlook]

Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to†for a new message the address book shows all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and important
mail and then delete the profile and start over

Without any information on what stopped working the way you think it
should
or the steps to reproduce the problem, I can only you suggest that you
read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't
understand.

--
Russ Valentine
[MVP-Outlook]

I do not understand what you are asking.
What I want it to do is work the way it has for the past several years

:

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address
book
view.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003. In our contacts we have three folders: 1.
“Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates in
any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “toâ€
button
to
select a name there are duplicate names in the “contact†folder,
there
is
no
“Golf Members†or “Social Members†folder, but there are folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let alone
several
times, why there are duplicates in the contact folder and cannot
find
the
other two folders.

I went under tools and address book removed the several listings of
the
“Golfing Members†folder (which had no names in it). But still
cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in
contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Terry]

When I click on the "to" button (in a new message to find address) it shows
duplicate folders (contacts) and duplicate names in each folder.

However from Outlook Today I click on contacts I see only one of each folder
and only one of each name in the folder unlike when I go to the "to" button

To my knowledge nothing has been done to outlook, it was fine last week.

Clarify what you mean by "shows all the duplicates." Do you mean duplicate
folders or duplicate Contacts within each folder? Can you think of any
changes you made to your Outlook setup just before the problem arose? Do you
run sync software against your Outlook profile?
Whatever you do, do NOT export or import any Outlook data. That will only
create new problems and fix none.
--
Russ Valentine
[MVP-Outlook]

Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to†for a new message the address book shows all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and important
mail and then delete the profile and start over

Without any information on what stopped working the way you think it
should
or the steps to reproduce the problem, I can only you suggest that you
read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't
understand.

--
Russ Valentine
[MVP-Outlook]
I do not understand what you are asking.
What I want it to do is work the way it has for the past several years

:

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the address
book
view.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003. In our contacts we have three folders: 1.
“Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates in
any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “toâ€
button
to
select a name there are duplicate names in the “contact†folder,
there
is
no
“Golf Members†or “Social Members†folder, but there are folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let alone
several
times, why there are duplicates in the contact folder and cannot
find
the
other two folders.

I went under tools and address book removed the several listings of
the
“Golfing Members†folder (which had no names in it). But still
cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in
contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Russ Valentine [MVP-Outlook]]

With so little information it is hard to advise you from a newsgroup. I
still suggest posting the information I requested or resetting your Outlook
Address Book settings with the instructions I posted. I cannot help until
you do and post the results.
--
Russ Valentine
[MVP-Outlook]

When I click on the "to" button (in a new message to find address) it
shows
duplicate folders (contacts) and duplicate names in each folder.

However from Outlook Today I click on contacts I see only one of each
folder
and only one of each name in the folder unlike when I go to the "to"
button

To my knowledge nothing has been done to outlook, it was fine last week.

Clarify what you mean by "shows all the duplicates." Do you mean
duplicate
folders or duplicate Contacts within each folder? Can you think of any
changes you made to your Outlook setup just before the problem arose? Do
you
run sync software against your Outlook profile?
Whatever you do, do NOT export or import any Outlook data. That will only
create new problems and fix none.
--
Russ Valentine
[MVP-Outlook]

Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to†for a new message the address book shows all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and
important
mail and then delete the profile and start over


:

Without any information on what stopped working the way you think it
should
or the steps to reproduce the problem, I can only you suggest that you
read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't
understand.

--
Russ Valentine
[MVP-Outlook]
I do not understand what you are asking.
What I want it to do is work the way it has for the past several
years

:

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the
address
book
view.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003. In our contacts we have three folders: 1.
“Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates
in
any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “toâ€
button
to
select a name there are duplicate names in the “contact†folder,
there
is
no
“Golf Members†or “Social Members†folder, but there are folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let
alone
several
times, why there are duplicates in the contact folder and cannot
find
the
other two folders.

I went under tools and address book removed the several listings
of
the
“Golfing Members†folder (which had no names in it). But still
cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in
contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Terry]

I followed the directions you suggested. It worked about 2/3rds.
The dupliates were removed but when I added contacts back, only "contacts"
were there not "golfing members" and "social members".

Both golfing and social have folders same as contacts with names and address.

I created a new contact folder called "New Names" added one name. This
folders shows up but not the other two?

With so little information it is hard to advise you from a newsgroup. I
still suggest posting the information I requested or resetting your Outlook
Address Book settings with the instructions I posted. I cannot help until
you do and post the results.
--
Russ Valentine
[MVP-Outlook]

When I click on the "to" button (in a new message to find address) it
shows
duplicate folders (contacts) and duplicate names in each folder.

However from Outlook Today I click on contacts I see only one of each
folder
and only one of each name in the folder unlike when I go to the "to"
button

To my knowledge nothing has been done to outlook, it was fine last week.

Clarify what you mean by "shows all the duplicates." Do you mean
duplicate
folders or duplicate Contacts within each folder? Can you think of any
changes you made to your Outlook setup just before the problem arose? Do
you
run sync software against your Outlook profile?
Whatever you do, do NOT export or import any Outlook data. That will only
create new problems and fix none.
--
Russ Valentine
[MVP-Outlook]
Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to†for a new message the address book shows all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and
important
mail and then delete the profile and start over


:

Without any information on what stopped working the way you think it
should
or the steps to reproduce the problem, I can only you suggest that you
read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't
understand.

--
Russ Valentine
[MVP-Outlook]
I do not understand what you are asking.
What I want it to do is work the way it has for the past several
years

:

State how you configured the Outlook Address Book Service in your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the
address
book
view.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003. In our contacts we have three folders: 1.
“Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no duplicates
in
any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the “toâ€
button
to
select a name there are duplicate names in the “contact†folder,
there
is
no
“Golf Members†or “Social Members†folder, but there are folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let
alone
several
times, why there are duplicates in the contact folder and cannot
find
the
other two folders.

I went under tools and address book removed the several listings
of
the
“Golfing Members†folder (which had no names in it). But still
cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in
contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Brian Tillman [MVP - Outlook]]

I followed the directions you suggested. It worked about 2/3rds.
The dupliates were removed but when I added contacts back, only "contacts"
were there not "golfing members" and "social members".

Both golfing and social have folders same as contacts with names and
address.

Right-click each of "Golfing Members" and "Social Members", choose Properties,
select the Outlook Address Book tab, and check the box labeled "Show this
folder as an e-mail Address Book".

 

[Russ Valentine [MVP-Outlook]]

I suspect you didn't follow all the instructions. For example, did you
enable the folders that aren't appearing to be shown as email address books?
Do so in the Properties of each folder (i.e., R click menu)

--
Russ Valentine
[MVP-Outlook]

I followed the directions you suggested. It worked about 2/3rds.
The dupliates were removed but when I added contacts back, only "contacts"
were there not "golfing members" and "social members".

Both golfing and social have folders same as contacts with names and
address.

I created a new contact folder called "New Names" added one name. This
folders shows up but not the other two?

With so little information it is hard to advise you from a newsgroup. I
still suggest posting the information I requested or resetting your
Outlook
Address Book settings with the instructions I posted. I cannot help
until
you do and post the results.
--
Russ Valentine
[MVP-Outlook]

When I click on the "to" button (in a new message to find address) it
shows
duplicate folders (contacts) and duplicate names in each folder.

However from Outlook Today I click on contacts I see only one of each
folder
and only one of each name in the folder unlike when I go to the "to"
button

To my knowledge nothing has been done to outlook, it was fine last
week.

:

Clarify what you mean by "shows all the duplicates." Do you mean
duplicate
folders or duplicate Contacts within each folder? Can you think of any
changes you made to your Outlook setup just before the problem arose?
Do
you
run sync software against your Outlook profile?
Whatever you do, do NOT export or import any Outlook data. That will
only
create new problems and fix none.
--
Russ Valentine
[MVP-Outlook]
Russ thanks but the article did not help.
I think the problem is simple:
When I click on the “to†for a new message the address book shows
all
duplicates. Yet the contacts folders do not show the duplicates.

I suppose the only way to fix it is to export the contacts and
important
mail and then delete the profile and start over


:

Without any information on what stopped working the way you think
it
should
or the steps to reproduce the problem, I can only you suggest that
you
read
the Help files on how to configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
Post back with specific questions if there is anything you don't
understand.

--
Russ Valentine
[MVP-Outlook]
I do not understand what you are asking.
What I want it to do is work the way it has for the past several
years

:

State how you configured the Outlook Address Book Service in
your
profile.
State what you want to do.
State how you enabled your Contact subfolders to appear in the
address
book
view.

--
Russ Valentine
[MVP-Outlook]
Using Outlook 2003. In our contacts we have three folders: 1.
“Contactâ€,
2.
“Golf Membersâ€, and 3. “Social Membersâ€. There are no
duplicates
in
any
of
the contact folders.

Yet, when starting a new e mail message, when I click on the
“toâ€
button
to
select a name there are duplicate names in the “contactâ€
folder,
there
is
no
“Golf Members†or “Social Members†folder, but there are
folders
called
â€Golfing†listed several times.

I do not know where the “Golfing Members†folder came from let
alone
several
times, why there are duplicates in the contact folder and
cannot
find
the
other two folders.

I went under tools and address book removed the several
listings
of
the
“Golfing Members†folder (which had no names in it). But still
cannot
find
where the Golf Members and Social members are.

Tried scanpst did not help.

Remember the “Golfing Members†and Social folder are listed in
contacts
just
NOT when I click on the “to†for a new message.

I need help thanks

 

[Terry]

All set now all work
Thanks

Right-click each of "Golfing Members" and "Social Members", choose Properties,
select the Outlook Address Book tab, and check the box labeled "Show this
folder as an e-mail Address Book".